1521 results matched your search criteria
In-person vs remote at signer level - Emails
Forum topic
OneSpan Sign
In our workflow, some signers may be in person and others remote on the same package.
Sender Invites are not going out
Forum topic
OneSpan Sign
From apps.esignlive.com, I invited 5 people back to back. the first one send an email invite to the user, they accepted and got set up.
Query the current signing order
Forum topic
OneSpan Sign
Now sure if this has been asked before, but we need to retrieve which signer was last sent the signature email by OneSpan, including the signing order of this signer.  Thanks! JP
API request into equivalent SDK code
Forum topic
OneSpan Sign
HI All, Can you help me to convert the below API request into equivalent SDK code to create the package(with one document file as attachment to sign off): { "name": "packagename", "status": "SENT", "roles": [ { "id": "signer1", "index": "1", "type": "SIGNER",
Download link
Forum topic
OneSpan Sign
Is there a way to generate a download link for the documents on onespan? We would like to house the link on an internal website. I am aware of the REST call to download docs..
ERROR: The email is already in use for this package
Forum topic
OneSpan Sign
Guys, While trying to send a package, I got this error. "error.validation.userAddition.duplicateEmailUsage - Error Message: The email is already in use for this package. - Error Name: Validation Error - Technical Info -"  
Setting Up Reminders with REST
Forum topic
OneSpan Sign
I read the following blog post: https://www.esignlive.com/blog/esignlive-setting-reminders And tried setting up reminders in my initial POST request that creates a signing package. It's not working. ESL creates the package with no error messages but the reminders never get sent.
Error - Number of uploaded files does not match number of documents specified in
Forum topic
OneSpan Sign
HI everyone during my integration I got stuck with this error> I wanted to create a package upload a file and add signatories.
Not seeing all packages when polling OneSpan
Forum topic
OneSpan Sign
We seem to be having an issue where we don't seem to pull in any of our recent test files using either the GetPackages or the GetUpdatedPackagesWithinDateRange.  We DO get results using those as long as we move the date range back to at least last November.  The catch is that if we
Updating "SENT" to existing DRAFT Package
Forum topic
OneSpan Sign
Hi I'm trying to update the STATUS from "DRAFT" to "SENT" but getting an error. Here is my snippet...