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Active versus flattened documents with eSignLive process
Forum topic
OneSpan Sign
I've not been able to find documentation which explains the differences between flattened and active documents.
Failed to find PDF header: `%PDF' not found
Forum topic
OneSpan Sign
After reading the docs, the solution for this problem says : Please verify that the PDF exists, and that it has not been corrupted. I am sure that my pdf exists and is not corrupted, but is not stored in the Bundle ressources directory like the ones in the sample app.
When creating a Custom Button in Salesforce!
Forum topic
OneSpan Sign
Hello, Can you please take a look at the below and clarify?
How to place a signature field on dynamically generated pdf from a 3rd party .
Forum topic
OneSpan Sign
Hi In our Web Application, we have a 2 Types of PDF: 1. Templated PDF which our App will merge Data ; The resulting PDF will have the merged data and Fields with the DocumentExtract tags [SignerId#.Capture#] 2.
Updating signatures per Package instead of per Document
Forum topic
OneSpan Sign
Hi, I'm looking for a way to add signatures to multiple documents in package in one API call instead of having to make separate calls for each individual document. We're looking to accomplish this so that we can reduce our total number of API calls to eSignLive and help our performance.
400 Client Error: Bad Request for url /api/packages/{package_id}/documents/{document_id}
Forum topic
OneSpan Sign
Hi there, I'm trying to delete a document in python but I'm getting this return: 400 Client Error: Bad Request for url: https://sandbox.esignlive.com/api/packages/TAv__TLL2MOR_bMTDTnmiq0boLU=/documents/28
Create transaction from template returns signing order for signers when signing order is disabled in template
Forum topic
OneSpan Sign
Hi forum   I have the following issue working with OSS Web.
Customize signing ceremony colors at package level
Forum topic
OneSpan Sign
I need to customize signing ceremony (logo, primary and secondary color) at package level I saw that you can send a settings.ceremony object with some parameters, but i don't see you can send properties from signing theme (i.e: primary color)  
internal server error when get signing url
Forum topic
OneSpan Sign
I started getting 500 errors from onespan api when try to get signing url for a package role   http response received:
Access Denied after finishing inPerson Signing Ceremony
Forum topic
OneSpan Sign
Hi, I have this transaction 5nV_eLwkh_vz6cF_onxxO2J3QP4= in sandboxe-signlive.ca. After performing inPerson signing ceremony, The Thank you page show access denied.