1277 results matched your search criteria
Need to delete a signer not the fields associated with it
Forum topic
OneSpan Sign
HI , I have a scenario like i  need to only pump the data and signers will manually sign the document. 
Fields - misplaced after PDF sent to customer
Forum topic
OneSpan Sign
Few Senders reported that when they set up the Fields such as Signature / Signer Initials they got misplaced from their side however from signer side - the document was fine and can be completed the signing without any issue. Please kindly advise on this issue.  
Esigning process not translating to French
Forum topic
OneSpan Sign
Our OneSpan account is customer-facing and we support French speaking customers. Most of the signing process translates to French properly expect the 'Thank You' message attached.
Callback functionality
Forum topic
OneSpan Sign
Hi, Anybody knows if the callback functionallity can be invoked directly after signing the document and not waiting for user input on the "Confirm" button. Or if we could trigger the callback from a button of our own?
Obfuscating certain documents fields varied by signer/role
Forum topic
OneSpan Sign
When a particular signer or role signs can we obfuscate certain data points to prevent them from seeing information?  ...while a different signer/role CAN see the information. This would help me with some design considerations. Thank you, Randy
Event Notifier
Forum topic
OneSpan Sign
Hello, I want to check more details about this event notifier (ESL:MESSAGE:SUCCESS:DOCUMENT_CONFIRM), A signer has successfully confirmed a document. A how I can know which document was signed? Will this event return any details about the document ID? Thanks, Nehme
Attachment requirements
Forum topic
OneSpan Sign
Hi Is it possible to declare during the package creation instance that an extra file should be attached after signing the package documents? The package status automatically changes to COMPLETED after uploading the extra file or should I force the status to COMPLETED by API?
adding ChallengedWithQuestions is not challenging with questions on the sandbox
Forum topic
OneSpan Sign
I am playing around with asking signers to answer questions before signing the application to add some fraud mitigation.
Find out if a Signer has opened an Email
Forum topic
OneSpan Sign
I hear from Account Reps at my Company that DocuSign has a feature that sends them an Email if the Signer has opened the Email sent to them by DocuSign. My ESign Customer Success Representative has informed my Colleague that ESign can do the same thing.
When will SDK v11.34 be available for download for use with SandBox
Forum topic
OneSpan Sign
Hi,   Could you please advise when the new v11.34 will be available for download from https://community.onespan.com/products/onespan-sign/sdks#eSignLive_.NET_SDKs? my sandbox account is already at 11.34.   thanks