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185 results matched your search criteria
Which IP's we'll need to configure on our side to whitelist.
Forum topic
OneSpan Sign
What IP you'll be using to send events back to us in the sandbox environment. Is there IP restrictions on who we open this site up to from the outside? Just need to know so we can restrict that in the firewall.
In the callback JSON payload what is in the sessionUser property?
Forum topic
OneSpan Sign
For the different callback notification events in https://community.onespan.com/documentation/onespan-sign/guides/feature-guides/developer/set-callback-notifications&n
URL Redirect cases not working
Forum topic
OneSpan Sign
Guys, I have a few redirects that I am trying that are not working and would love to know where I'm going wrong. 1. I've set the handover and complete event to force the redirect of a user when completing a package and it doesn't seem to work.
How to get Signer detail with sessionUser
Forum topic
OneSpan Sign
we are receiving below notofication. {"@class":"com.silanis.esl.packages.event.ESLProcessEvent","name":"SIGNER_COMPLETE","sessionUser":"WvkDSx1Y7TwJ","packageId":"ZDpPk7usBE9clU9SHp_PllOB6As=","message":null,"documentId":null,"createdDate":"2019-01-01T12:04:28.213Z"} We want to get Signer Name f
Is there a way to re-render a component via event notifier
Forum topic
OneSpan Sign
Hello there, I am wondering if there is a way to refresh the status of a JSF component, for example, when a signer completed signing a document, through the event notifier. I know we'd have to use AJAX, but I haven't got an idea of how-to in your native JS. Can you guys have any advice?
Received email bounce event for valid email id, is there any restriction on some domains?
Forum topic
OneSpan Sign
Hi Team, Received callback event 'EMAIL_BOUNCE' for domain  'fgtb.be'. but BP is claiming that it is a valid customer email id, Are there any restrictions on some domains? is there any way to validate the email id?  
Callback from RESTAPI in Dev
Forum topic
OneSpan Sign
Hi, is there a way to test the callback feature so that when there is a callback from ESL (example after the signing ceremony is completed), it calls my Dev running the webservice ? like http://localhost/api/eslListener/ ? Assuming: I've added the callback url as http://localhost/api/eslListener/
EVENT NOTIFICATIONS retries and time outs
Forum topic
OneSpan Sign
We are successfully receiving EVENT NOTIFICATIONS on one of our service endpoints: name=PACKAGE_COMPLETE, sessionUser=xxx, packageId=rf3254trfdsdsa-K3PDEY=, message=null, documentId=null, createdDate=2019-08-07T14:14:58.508Z This works great. Unfortunately I can not find any informatio
Sender and Owner event notifications emails
Forum topic
OneSpan Sign
Hello. I have a created a transaction and assigned to it a Sender (different from the Owner). As such, callback errors are being sent in emails to the sender. Is it possible to add a configuration so that the owner receives those emails as well? Thank you
Email Bounce 500 Error
Forum topic
OneSpan Sign
Receiving this error
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