374 results matched your search criteria
Create transaction from template returns signing order for signers when signing order is disabled in template
Forum topic
OneSpan Sign
Hi forum   I have the following issue working with OSS Web.
Insufficient Privileges error in Salesforce when anyone who is not Onespan sandbox owner tries to view transaction record
Forum topic
OneSpan Sign
Hey,So when I use OneSpan sign as myself (connected user to onespan in Salesforce under admin tab) I have no issues. But if I have another admin who has same permissions try to view a transaction record they get the Insufficient Privileges error. Any idea why this is happening?
How to find if signer has completed the transaction
Forum topic
OneSpan Sign
I have a border line case, let's say there are two signers. One signer signs but do not click confirm. How do you find if signer 1 has completed the signature ceremony or not.  
Laserfiche Connector - Cmpleted test transaction not dropped into the completed signed docs
Forum topic
OneSpan Sign
Yes. There are two issues:  
Archive mutiple packages
Forum topic
OneSpan Sign
Hi, we want to keep track of the transactions that has been completed, that's why we would like to archive the transactions we already have in our DB as completed. I would like to ask if there's a way to archive multiple transaction in a single API request.
How to get more information on didSynchronizeTransaction()
Forum topic
OneSpan Sign
Hello, Let's say I make three transactions offline. When I get connectivity back, the SDK automatically sync the three transactions and I receive data in the callback with didSynchronizeTransaction(). However, I only get a GUID but I don't know which of the three transactions is has been synced.
Signing with custom info
Forum topic
OneSpan Sign
Hi team,  We are developing a web application that uses OneSpan Api to authorize transactions. We want to know if is possible to set a signature data with values that we already have stored in our database.
Long-term storage update
Forum topic
OneSpan Sign
Hi, I got an email from eSignLive today saying that, effective January 9 of 2017, all transactions older than 90 days will be moved from the cloud to another database. I'm trying to figure out what this means for our company.
Map Salesforce User with Sender in OneSpan
Forum topic
OneSpan Sign
We are using Apex SDK to create transaction in OneSpan, we aren't using OneSpan Salesforce Connector. We have API key for authentication. When the user create transactions in OneSpan from SF, sender is always OneSpan's user attached to master account.  
Update Expiration Date
Forum topic
OneSpan Sign
Hey there! I have a transaction with ExpirationDate with 2 signers (with sign order) and are required Attachments.