493 results matched your search criteria
Signature Option "Capture" with "Upload Image" option when sending from Laserfiche Workflow
Forum topic
OneSpan Sign
I am attempting to send a contract with the signature block set to capture from Laserfiche Workflow. In the document I have placed the text tag:  
Trouble uploading a document through multipart/form-data via Oracle's UTL_HTTP
Forum topic
OneSpan Sign
Hello, I'm attempting to upload a PDF file using : Upload a New Document through multipart/form-data Based on this
Is it possible to change status from OPTED_OUT to DRAFT?
Forum topic
OneSpan Sign
I've tried to do a status change on OPTED_OUT package to DRAFT (edit data, then set it to SENT). Request PUT /api/packages/PACKAGE_ID HTTP/1.1 Accept: application/json,application/zip,application/pdf,text/html; esl-api-version=10.7 Accept-Encoding: gzip, deflate Authorization
unable to send two documents for signature
Forum topic
OneSpan Sign
Hello there, I am trying to send two documents to be signed by the same person. so I am creating two document builders adding the email address to each one of them, but it keeps failing with the error that the email is already in use for this package.
KBA failure max tries not being enforced. Signers never get locked
Forum topic
OneSpan Sign
We have set up our account with maximum allowed KBA failures = 3 but ESL is allowing seemingly unlimited invalid retries. So, signers never get locked and the KBA_FAILURE and SIGNER_LOCKED emails and callback notifications don't get sent.
Creating package with multiple document binaries, uploading with superagent.
Forum topic
OneSpan Sign
Hi! I have been trying to upload multiple documents with a post request to '/api/packages' (the sandbox) url and getting getting the error indicating the number of documents sent in the payload is different from what I attached, Could have a look at the code and let me know, what I am missing?
One sign template - field tab orders
Forum topic
OneSpan Sign
Is there a way to explicitly set tab orders of fields? I want to set the order in which fields get focus when signer hits 'TAB' key on keyboard to navigate between fields.
how to define optout reason in French
Forum topic
OneSpan Sign
Hi, the optout reason is configured under package.settings, but package.settings doesn't have French language. how to define French optout reason?   thanks, Cindy  
Hide - Exit Document button
Forum topic
OneSpan Sign
Hi Is there a way to hide the Exit Document button? Can it be done at the account level? When I am creating a package, I am setting the HandOver (href, title, text ) object . Will the hiding it at the account level , override this package level setting. Regards Mario
Navigator does not show up in iPad.
Forum topic
OneSpan Sign
Hi, In ceremony layout settings, we have set navigator ( directs the signer to the next available signature) property as true. So, it comes up in desktop, mobile as well but in iPad, it is not showing. Please, let us know how can we solve this issue? Thank you.