OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Download documents during signing experience
Forum topic
OneSpan Sign
Guys, We've noticed that when we have a notarized package, the users are not able to download the documents until after they sign and confirm the document. When there is not a notary associated to a package, the user can download the documents at any point during the transaction. Is this intended?
Custom sign image and format
Forum topic
OneSpan Sign
Hello, We need to change the signature appareance of our documents. The idea is to change the background image and the text format . Can we achieve this? Best regards,
signing on behalf of signer
Forum topic
OneSpan Sign
Hi , is it possible to sign the document on behalf of client when client agrees to digital consent.
update email after signing started
Forum topic
OneSpan Sign
Hi,   I saw one post in the forum, and saying after signing started, not able to update the signer's email address. but I tried it with SDK call and it seems works for me. anything I missed? thanks, Cindy
Error while signing the document
Forum topic
OneSpan Sign
Hi After creating a transaction in onespan sign using REST API, user is getting the below error while signing the document : The selected document('s) could not be uploaded. The document('s) might be corrupted or locked.
Own UI for sign ceremony
Forum topic
OneSpan Sign
I have been using the rest api to create transactions for the signing ceremony. The api returns a token and the transaction id. I have built the url to open it in another browser tab and continue with the signing ceremony.
Reviewer/Signer Behaviors & Signing url
Forum topic
OneSpan Sign
Hello,   
OneSpan Sign for Salesforce Error
Forum topic
OneSpan Sign
I just installed OneSpan Sign for Salesforce. I am trying to test out a transaction, but whenever I go to prepare the document I get this error: User does not have EDIT/DELETE access to package. I have a System Administrator profile and I have been assigned to the appropriate permission sets.
javascript error when clicking Sign
Forum topic
OneSpan Sign
Hi, After document is loaded in Iframe, upon clicking the Sign button, I see a JS error in the console coming from the file CapsigSignatureButton.js.   screen attached. This was working previously, any Ideas, thx.  
Signing multiple documents at once
Forum topic
OneSpan Sign
Hi, I have a requirement to upload multiple documents, this has already been acomplish. However is there any way to just sign once, and this automatically signs the rest of the documents?