OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Notify the Notary
Forum topic
OneSpan Sign
Unless I missed something, the notary assigned to a package thru the Java SDK does not get an email notification. Is there a way to have the system send an email to the notary with the login link as is done for other signers?
emailMessage content length limit
Forum topic
OneSpan Sign
Hi, Is there any limit for emailMessage content text? I have a script generating list of items and it can become quite long. In one testing case it was 4k characters long and I got the 500 Internal Server Error on package clone.
Free form signing
Forum topic
OneSpan Sign
Hello, I am evaluating eSignLive for a specific use case. I would like to know if free form signing (like how Docusign does it https://www.docusign.com/supportdocs/cdse-user-guide/Content/advanced-sending/free-form-signing.htm) is possible in eSignLive. Thanks, Praveen.
Do I have to delete the standard Acceptance Language?
Forum topic
OneSpan Sign
I successfully uploaded a test Document in my SandBox to replace the standard acceptance that goes with the Document for Signature. What I end up with is 2 "Electronic Disclosures and Signatures Consent" Documents.
Get Data back after signing
Forum topic
OneSpan Sign
Is it possible to get data back from a package after it has been signed? For example if I have a text field on a template, after it has been filled out and signed, is there a way to get that data within my visual studio project?
Signing ceremony token does not generate from Safari browser.
Forum topic
OneSpan Sign
Hi, We can generate package but not signing ceremony token from Safari browser. So, we see that package id is generated but we can not generate token when calling from safari browser. Can you please help for solving this issue? Thank you.
Parentheses in Field Validator
Forum topic
OneSpan Sign
Hi team, We have a requirement to include Parentheses in Field Validator, for example, I want signer to input "Neder Over Heembeek (Bru.)" in a textfield. Currently, we set it this way: "pattern" : "^Neder Over Heembeek (Bru.)\\s?$" and it doesn't work. Please help me with this!
Custum data fields in templare/layouts
Forum topic
OneSpan Sign
Hi team, Is possible to have a template with a fillable PDF and we will fill the field using the API when we call the template (for exemple account number, contract number...) before send it to signature ? Thank you Alaa
Copy tool with API key not working
Forum topic
OneSpan Sign
Hi, I downloaded copy tool v1.6.2, and when I use "With API KEY" for both source and target, I got 401 error see attachment, but if I use "With credentials" and it's working fine. any idea why it's failed with API key?  
Field Injection, FieldBuilder.DropList, and Lists
Forum topic
OneSpan Sign
In a previous thread called "General Question on eSign and PDF forms" I recently wrote a reply: