OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

1318 results matched your search criteria
UnsupportedOperationException when updating document visibility
Forum topic
OneSpan Sign
Hi team, One of our client is encountering an "java.lang.UnsupportedOperationException" error when trying to update document visibility for a package.
Switch Signer Verification
Forum topic
OneSpan Sign
Guys - I am able to set the Signer Verification to Personal Certification using the /api/packages/packageId/roles/roleId/verification POST api call. If I set the typeId to "personalCertificateSigning" this will allow me to set the signer to now have to use the signing certification.
sender UI adding new signature field
Forum topic
OneSpan Sign
hi,  when I create package via sender UI, when adding a new signature field, the default type is click-to-sign.  Can it be changed so that the default type is to capture autograph?   thanks,
Suspended account
Forum topic
OneSpan Sign
I am trying to test creating a package and I'm getting this response from OneSpan: {"messageKey":"error.unauthorised.accountSuspended","message":"Cannot create session with suspended account.","code":401,"name":"Unauthorized"} Is there any way to unsuspend my sandbox account?
Link URL to Signed documents
Forum topic
OneSpan Sign
Hello Instead of using the OneSpan Sign email.complete email to provide a link to the signed documents to each signer, I would like to send a custom email or via a web page.
iFrame Safari Browser issue
Forum topic
OneSpan Sign
Dear All, I am getting the below error on the page loading iFrame in Safari browser: Refused to display 'https://apps.e-signlive.ca/login?destination=/packages/UDZV56Wee-QC8OWLQp7oOXbD8_M=/sign' in a frame because it set 'X-Frame-Options' to 'SAMEORIGIN'. Please let me know what is the problem.
Get a filtered list of transactions
Forum topic
OneSpan Sign
Hello! I would like to know if there is any endpoint within the REST API to which I can send a parameter and get a list of transactions whose name contains that parameter. For example: https://sandbox.esignlive.com/api/packages?filter=FILTER_NAME_TRANSACTION
Add full error messages to the .NET SDK
Forum topic
OneSpan Sign
The following code does not return the specific error message.
How to update signer
Forum topic
OneSpan Sign
Hi , I have to update existing signer of a package. Signer is already created now I have to add required documents for signer. how to update Signer.
how to download flatten version of document
Forum topic
OneSpan Sign
Hi, I'd like to know how to download the flatten version of signed document via REST API? does it also configured in the account level? Currently, we are using something like the below, it's giving me unflatten one.