OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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How to enable virtual room in onespan
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Hi, when i am trying to use REST api for virtual room. I am getting a message as virtual room feature disabled. Can anyone guide me on how to enable this feature. Thanks in advance
Call to PackageService.GetTemplates() is returning null
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We have been using Silanis .NET SDK for almost a year now and have a separate staging environment that uses the sandbox Silanis environment. However, today, this code below started failing as GetTemplates() is not returning anything.
Error When Uploading PDF to Esign Live
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I am working on a project where we will submit documents to ESign Live from our electronic document storage system. Whenever the primary application stores the documents electronically, it automatically protects the PDF document from modification with a password.
Add a New Document to an Existing Package
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I am needing to add a new document to an existing package (http://docs.esignlive.com/content/c_integrator_s_guide/rest_api/documents.htm#Add) but I am not finding any JSON Request samples.
Apex call to getPackage() method not working
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I am using a sandbox so perhaps the class definition does not match what is there. I get an invalid primitive error on the following code snippet: string pkgId = ESignLiveExamples.createPackageExample(); ESignLiveSDK sdk = new ESignLiveSDK(); ESignLiveAPIObjects.Package_x pkg = sdk.getPackage
Document Extraction--unclear how to name fields
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Document Extraction doc. All of my subdocuments have among others three fields: A signature field that needs to be captured. A date field that should be auto-entered. In some cases, a printed name field that I want filled automatically with the Name given to the relevant placeholder. The instru
Not Able to Extract the Signature Blocks
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Hi I am trying to CreatePackage and upload using Rest APIs. Below is my JSON String and attached is the PDF. This used to work in may 2017. Now the PDF file is getting flattened ignoring signature blocks. Are there any changes post may 2017 for JSON payout for CreatePackage and Upload.
Redirect to Designer - Missing proxy query parameter
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I emailed support earlier, but I'll post the question here too in case it leads to a quicker/better resolution.
How to retrieve file name of a document?
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Hello! I need to be able to pull down the name of the file that was uploaded with a document in a given package. I see that there is a "FileName" property on the "Document" object, but when I pull a package down and loop through its documents, the FileName is always null. Any assistance would be g
Error while adding document to existing package.
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Team We are experiencing intermittent issue while adding document to existing package. Please let us know why this could happen. For reference i will put in package on which we faced this exception.