2983 results matched your search criteria
eSignLive modal window is showing empty in Chrome browser of IOS Device
Forum topic
OneSpan Sign
Hi, We are using the REST API service for eSignLive Integration. Observed that, sign navigation is not being displayed for IOS Device in Safari browser and received the update that this is known issue and will be addressed in Q4 .
Updating package
Forum topic
OneSpan Sign
I am trying to update an exciting package that is already on draft mode. especially roles on that package.
Variable withHandOverLink per Signer?
Forum topic
OneSpan Sign
Is there a way to customize the handoverlink Href property at a signer level?  I've only been able to see it at the document package level.  I'd like to redirect based on the signer role, and trying to find the best way to do so.  If I can't handle it here, I'll have to do so from
documentBuilder.WithDateSigned is not available
Forum topic
OneSpan Sign
When I am running my code there is point where I am assigning the X and Y position to the signers, using documentBuilder.WithSignature, but next to the signatures there is a date field that has to be updated automatically, and I am trying to use  documentBuilder.WithDateSigned b
Emails are not sending using role id notification
Forum topic
OneSpan Sign
Hi,  I believe "sending of email" has been turned off on the sandbox I am using. we don't want them to send because sign them in the IFrame. 
Modifying the outgoing email to Signers Using Laserfiche
Forum topic
OneSpan Sign
Hello,   Looking for the procedure to modify the outgoing email to signers.  Would like to customize that email with the clients information.  I do notice you can modify the logo and colors.  However not the message.   Thank you, 
Force New Signature for each Document
Forum topic
OneSpan Sign
The default behavior is to use the same signature across the entire signing session. One of our clients demands the user provide a signature for each document. We plan to use mouse-signing. Is it possible to force this behavior thru the API?
Missing signature required 2nd signer to sign
Forum topic
OneSpan Sign
Hi ,
Callback - DOCUMENT_SIGNED not triggered
Forum topic
OneSpan Sign
When using the callback function to listen to DOCUMENT_SIGNED events, I do not receive the event if the user does not click the "Done" button before clicking the "Confirm" button.
Signs Settings missed when putting myself as a signer using a template
Forum topic
OneSpan Sign
Hi, I am trying to create a transaction using a template and when I put myself as one of the signers, the tool displays a message saying that the signature settings for the signer will be removed (see the attached image).