7 results matched your search criteria
How to Cancel a Package?
Forum topic
OneSpan Sign
Hi, Is there a way to cancel package after send. End user want to cancel sent package. Thanks, Danish
How cancel a pending eSign package?
Forum topic
OneSpan Sign
Hi guys, Literally, How the Sender cancels a pending e-signature package? https://community.onespan.com/documentation/onespan-identity-verification/guides/web-service-guide/developer/cancel-transaction 
Package: Trash vs DeletePackage
Forum topic
OneSpan Sign
I'm using the SDK to create a package that contains one document to be signed. I want to offer my customer the ability to 'Cancel' a package. Should I use the 'Trash' or the 'Delete Package' method? What are the differences?
About discarding signatures and forcing hand-drawn sigs
Forum topic
OneSpan Sign
Hello Silanis team- Today I have two scenarios for you that stump us. We need an option to abort the "click-to-sign" process.
iFrame in Chrome
Forum topic
OneSpan Sign
When accessing a session URL, I can see that eSignLive returns a few 302s and the browser does some redirects. For whatever reason, Chrome cancels one of these redirects when it's in an iFrame (https://sandbox.e-signlive.com/packages/{packageId}/sign).
Issue with multiple captures on document losing handdrawn value
Forum topic
OneSpan Sign
Guys, I am working on a package that has both captures on one document. I'm using the handdrawn value for one and the fromfile for the other. On the first approval using the handdrawn value, it works fine. I then go onto the fromfile capture approval and it works fine.
CheckBox Validation
Forum topic
OneSpan Sign
I'm getting some unexpected behavior with checkbox validation.