1320 results matched your search criteria
Copy Tool Not Successful
Forum topic
OneSpan Sign
I was running the Copy tool to copy two templates Michigan Treasury Power of Attorney and Michigan Treasury Power of Attorney with Spouse and I keep getting this error. I tried copying All templates and 37 of 41 did copy over successfully.
Group recipients failing when promoting templates across environments
Forum topic
OneSpan Sign
Hello! We've recently adopted a group recipient into our templates and now need to migrate all our templates across our other sub-production environments, with a view to then do the same into production.
How can I have custom package id for package?
Forum topic
OneSpan Sign
Hi  Team,   I need to create a package with an existing unique id (custom id) while creating a package, ex for package payload {    ---------- "name": "TEST-Package",  "id":"1234dsfhsddfdfsghjgsdgs",
Get 404 Resource Not Found error when trying to download
Forum topic
OneSpan Sign
1. I created a function app in azure portal for the callback to download docs. 2. And then I created some transactions through the Dashboard. 3.
Package signed by one signer and not the other gives error
Forum topic
OneSpan Sign
We receive the following error message if the package is signed by the one individual and not the other when we do a check status call. Could not get signing status. Exception: The remote server returned an error: (404) Not Found.
The specified user cannot be found
Forum topic
OneSpan Sign
Hi there, I'm using the .NET integration guide found here to create a package: https://docs.esignlive.com/content/c_integrator_s_guide/sdk/a_introduction/getting_started_with_sdks.htm#Creating_Your_First_Document_Package When running this portion of the sample code I get the error below: PackageI
_x getting removed from package ID
Forum topic
OneSpan Sign
We noticed this morning that when a packageID contains _x something in the Apex SDK is removing it from the string.  We are passing in:
404 Not Found Error with Two Signers
Forum topic
OneSpan Sign
When we have a package that has two signers and one signer has completed signing and the other is still pending, when we perform a check status, we are getting the following error. Could not get signing status. Exception: The remote server returned an error: (404) Not Found.
Error authenticating to OneSpan: 404 - Not Found
Forum topic
OneSpan Sign
I am working through the OneSpan Sign APEX SDK and running the getSessionId() is giving me this result:
404 Could not find user with uid ...
Forum topic
OneSpan Sign
I'm working off the postman api integration tutorial. I'm running into the following error with not finding my user. I've set up a new account and tried that api key as well from the admin.