9 results matched your search criteria
Backoffice login
Forum topic
OneSpan Sign
hi, We installed Esign 7 in a container environment. Backoffice login page came and I managed to login by using default credentials
Delete layout from backoffice
Forum topic
OneSpan Sign
Hi, is there any way to delete the layout from backoffice?   thanks, Cindy  
apply handwritten signature to the document
Forum topic
OneSpan Sign
Hi, I saved the handwritten signature in the account under "Identity" tab, and in the document, I put a signature with "capture signature' type, but when i signing and click the signature box, the saved signature not applied instead of asking me to provide the signature again. 
language in the sender profile
Forum topic
OneSpan Sign
Hi,
On Premise Evidence Document
Forum topic
OneSpan Sign
Good Afternoon, I am using the On Premise verson 6.5 and recently tried to download the evidence document from a finished package. However that document was blank.
API Key Generate for Onprem eSign
Forum topic
OneSpan Sign
Looking for some guidance on how to obtain an API key for the onprem version of onespan. My question is, how do we generate and use the api key?
Setting up Signers group
Forum topic
OneSpan Sign
We have a requirement, to setup a group of signers, where the email notification goes to a email group, and whoever part of that group can pick the request from queue and make progress in signing ceremony. Is it possible to setup the signers in a group without Sender access? When we test setting u
Package Template ID
Forum topic
OneSpan Sign
We have several package templates which we created with the New UI. Each of the templates has multiple documents assigned to them. Now we need to use the RESTAPI to pull these package templates and create new transactions with the package templates created in the UI.
Questions about flow of accessibility enabled signing sessions
Forum topic
OneSpan Sign
Good Morning, I am currently in the process of making modifications to exsiting signing ceremonies in order to use the WithAda() Flag and make the documents readable by software such as the JAWS reader.