451058192 | Posts: 80

Increase the document size upload from 10MB to???

0 votes

Is it possible to change the upload size of documents to larger than 10MB, something more like 25MB?


Duo_Liang | Posts: 3776

Reply to: Increase the document size upload from 10MB to???

0 votes

Hi Lori,

 

According to this documentation, the maximum size of a single document is 16 MB.

However, from our daily practice, if the documentation has too many pages, or has too many auto extracted fields, the loading time and the performance during signing becomes a concern you may want to think about. In this regard, you may want to split the documents into several parts or compress the PDF before uploading if there's no specific reason to use the original copy.

Duo


Hello! Looks like you're enjoying the discussion, but haven't signed up for an account.

When you create an account, we remember exactly what you've read, so you always come right back where you left off