praxedis | Posts: 45

400 error validation error "error.validation.signerAuthentication.qaAnswerEmpty"

0 votes

Getting the following error when I try and create packages in my sandbox:

Could not create a new package Exception: HTTP POST on URI https://sandbox.esignlive.com/api/packages resulted in response with status code: [400, Bad Request]. Optional details: {"messageKey":"error.validation.signerAuthentication.qaAnswerEmpty","code":400}

Can you please help?


Duo_Liang | Posts: 3776

Reply to: 400 error validation error "error.validation.signerAuthentication.qaAnswerEmpty"

0 votes

Hi praxedis,

 

From the error message, it sounds like in your payload, it didn't provide enough information for signer authentication.

For Q&A:

          "auth": {
            "scheme": "CHALLENGE",
            "challenges": [
              {
                "answer": "golf",
                "question": "What's your favorite sport?",
                "maskInput": false
              }
            ]
          }

For SMS authentication:

          "auth": {
            "scheme": "SMS",
            "challenges": [
              {
                "answer": null,
                "question": "+15515584587",
                "maskInput": false
              }
            ]
          }

 

Or you can mask the sensitive information and share your payload to [email protected] so that I can have a closer look at it.

 

Duo


praxedis | Posts: 45

Reply to: 400 error validation error "error.validation.signerAuthentication.qaAnswerEmpty"

0 votes

Is there a way to turn signer authentication off?


praxedis | Posts: 45

Reply to: 400 error validation error "error.validation.signerAuthentication.qaAnswerEmpty"

1 votes

Never mind. Turns out another developer added ChallengeBuilder logic that I wasn't aware of. Thanks for your reply.


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