Melissa_Kim | Posts: 16

OneSpan Dialog after signing

0 votes

Hi there,

During the test, pop-up that I haven't seen before appeared since eSign. Is there a way to get rid of this?

 


Attachments
Duo_Liang | Posts: 3776

Reply to: OneSpan Dialog after signing

0 votes

HI Melissa,

 

This pop-up is Thank You Dialog which displayed at the end of the signing ceremony. Whether to display Thank You Dialog is determined by a package setting “Dialog on Completion”.

So you can either contact our support team ([email protected]) and remove it from the account level, or follow up the Signing Ceremony Settings guide and programmatically turn it off per each package.

 

Duo


Melissa_Kim | Posts: 16

Reply to: OneSpan Dialog after signing

0 votes

Thank you for the answer! I will try it. 


Hello! Looks like you're enjoying the discussion, but haven't signed up for an account.

When you create an account, we remember exactly what you've read, so you always come right back where you left off