surya_a | Posts: 9

CallBacks Set up

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Is there any specific configuration required for setting up callbacks, like firewall setting or enabling a port. We are working in closed network inside the customers premise. Regards Surya

mwilliams | Posts: 957

Reply to: CallBacks Set up

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No special port setup is required. Once you have set up your callback URL in eSignLive and subscribed to one or more notifications, you shouldn't have to do anything else except maybe white list the eSignLive IP addresses, if you haven't done so already. I believe the IP address that the callbacks come from is the same as the application IP addresses, but I'll double check on that. Are you having issues getting callbacks?

surya_a | Posts: 9

Reply to: CallBacks Set up

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Thanks William, Haven't yet set up the callback , wanted to check before we get there.

surya_a | Posts: 9

Reply to: CallBacks Set up

0 votes
We are on sandbox.esignlive.com

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