seting user language or package language is not working
Friday, May 11, 2018 at 11:30amwe have our application as front end to eSignLive system.
we use SDK 11 to interact with eSignLive.
i'm trying to see signing ceremony in correct application culture.
During user creation I have set user language like this
if (ci.Name.ToLower().Contains("fr"))
{
lang = "FRENCH";
}
else
{
lang = "ENGLISH";
}
AccountMember member = AccountMemberBuilder.NewAccountMember(broker.Email)
.WithFirstName(broker.FirstName)
.WithLastName(broker.LastName)
.WithAddress(address)
.WithCompany(broker.BrokerageName)
.WithPhoneNumber(broker.PhoneNumberWithAreaCode)
.WithTitle(broker.Title)
.WithLanguage(lang)
.WithStatus(SenderStatus.ACTIVE).Build();
Sender sender = EslClient.AccountService.InviteUser(member);
and package like this:
....
System.Globalization.CultureInfo ci = new System.Globalization.CultureInfo("fr");
if(packageModel.Signers[0].UsePhoneInTwoFactorAuth)
{
package = PackageBuilder.NewPackageNamed(packageModel.Name)
.WithEmailMessage(packageModel.Message)
.DescribedAs("This is a new package")
.WithSenderInfo(SenderInfoBuilder.NewSenderInfo(packageModel.Sender.Email).WithName(packageModel.Sender.FirstName, packageModel.Sender.LastName).WithTitle(packageModel.Sender.Title))
.WithLanguage(ci)
.....
none of this is working. ceremony is always in English.
What is wrong?
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Monday, April 26, 2021 at 09:54pmThe sender language can be selected when creating a transaction in the advance menu where the signer email address is inputted (see attached).
If the language option is greyed out, this means the signer has a OneSpan Sign account on the same environment and the language will default to what the signer has selected as their account language.