Tony | Posts: 12

Callback Notification Email

Friday, August 24, 2018 at 09:42am
0 votes
Our application submits signing packets via the REST API and receives callback notifications. Our application is not equipped to send emails, though, and our business line wants to receive an email for each notification. Is it possible for One Span to email the callback notifications?
Duo_Liang | Posts: 3776

Reply to: Callback Notification Email

Friday, August 24, 2018 at 10:37am
0 votes
Hi Tony, OneSpan Sign will send emails about completions, expiry, declines, bounced emails, etc. and we don't send every callback notification through email. You can find a complete list of Email Templates in this document site. And anything other than this would need to be requested as an ER. Please contact [email protected] to submit a request of your own for this functionality. Or you'd have to use another service to send emails as needed. Hope this could help you! Duo

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