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For over a year I have been creating packages using a JSON string as the package name (something like "{ApplicationId: 1033}").  I do this because the package name comes through in the event callback notification, and I can easily deserialize the package name and extract some information that is useful to our business practice.  Anyway, this is still working in Production, but when testing something in our Sandbox yesterday, I got the error:

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Hello Support,

as per requirement in my project, I have to pass multiple documents(2-3) in same package for multiple e-signing.

and after e-singing of all the parties, I have to separate out these multiple documents by category.

I am using .net SDK for this. 

Class Name:

EslClient eslClient = new EslClient(apiKey, apiUrl);

Trying below method for getting individual documents.

byte[] originaldocument = eslClient.DownloadDocument(packageId, documentId);

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I'd like the give the user the option to either sign in-person or remotely. We will be using the "email.activate" emails to send out the invitation emails for remote signers. I'm wondering if these emails will also be sent out to the signers if I configure withInPerson to true (when I generate the signing package). I'd prefer if these emails were not sent to them for a better user experience, but I still need them for the remote option.

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Hi,

 

I am working on a scenario where I need to send a package for eSign on behalf of a sender from an "account" different from that of the Sender.

Each package could have different sender or I can use a sender that I used in an earlier package. 

1. If the sender already has a onsepan account, do I still need to add the Sender programmatically to the "account" before I can send the package? If so, when I add the sender to the "account", does the Sender have to do anything before I can add him as sender in a new package?

 

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I am trying to implement Esign Designer view using below link,
https://community.onespan.com/documentation/onespan-sign/guides/feature-guides/developer/designer

I am trying to use the designer in using your .NET SDK
which is not working with https://sandbox.e-signlive.com/ API key.

All your documentation is referring https://sandbox.esignlive.com/ URL.

My current account is with https://sandbox.e-signlive.com

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We are implementing Conditional fields.  I am starting by trying to get our existing text tag to use the fieldName.  From the documentation, I see this syntax  {{esl_SignerAutograph:signer1:Signature}} .

Using that as a sample I changed my tag to {{?esl_lender:A201Name1:textfield:,offset(0,-15), size(275,25), maxlen(40)}}.  The A201Name1 represents the signer1.  When I submit a package to the designer with this tag I get the following error:

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Is it possible for me add a custom attribute to the payload we receive during the callback even notification? I have multiple applications using event notifications, so I'd like a custom attribute to indicate which application the even notification should be forwarded too.

If not, is there any way I can update the message variable during package creation? I'm referring to the payload below:

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I'm using text tag extraction to place a required text field like this:

{{*esl:signer1:textfield}}

Is it possible to customize the validation message that appears if the user does not enter a value?  It currently says "A textfield is required and doesn't have a value".  Can I make it say something like "Please enter an account number"?  I didn't see anything in the docs, so I suspect the answer is no, but thought I would check.