Forums

Good afternoon, 

 

I have 2 questions.

1. For a signing event does the email link ever expire for the customer ?

2. Once the documents are signed what is the expiry time for the customer to go in and download their documents from the email they receive?

 

I have all of our retention at unlimited no expiry.

 

Thanks

Forums

Hi,

I am testing the field_validators_c#.cs code from your website but I am getting an error: {"Could not create a new package. Exception: Unexpected character encountered while parsing value: <. Path '', line 1, position 1."}    OneSpanSign.Sdk.OssException

The code runs successfully using my sandbox account with the following changes made:

Added

using OneSpanSign.Sdk;
using OneSpanSign.Sdk.Builder;

and removed

using Silanis.ESL.SDK;
using Silanis.ESL.SDK.Builder;

Used OssClient instead of EslClient.

Forums

Hi Team,

I am trying to fetch a list of transactions that should include the received transaction from other senders which requires the signing.

Unfortunately, I don't see the transactions which are sent by others with the below code,

var packages = _ossClient.PackageService.GetUpdatedPackagesWithinDateRange(status, pageRequest, DateTime.Now.AddDays(-90), DateTime.Now);
while (packages.HasNextPage())
{
     packages = _ossClient.PackageService.GetPackages(status, packages.NextRequest);
}

return packages.Results;