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We have encountered an issue where customers who have an "_x" in their Email address are not receiving their esignlive Emails. Upon investigating the code it seems the EsignLiveJSONHelper.remove_x(String jsonString) method removes all instances of "_x" due to the naming convention of some objects defined in the EsignLiveAPIObjects class (ex: Package is Package_x in the SDK).
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A client is receiving an error, they are trying to add a second signer to a package. This second signer will always be the same individual and will be signing after the first signer has signed. They have created a Signer Label within the Convention and added the signer 2 information to the button that creates the document. When trying to test results in the error below. Screen shot attached - SecondSigner.png; Please find below the code used to create the button and the screen shots of the convention.
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I am using Apex SDK for one of our project in Salesforce and it does work while uploading document binaries. However, randomly on certain times it creates a validation error. This error has something to do with emails because by changing email address this error goes away. I am copying here a JSON response that we get on error. This error is intermittent and only occur randomly. We are trying to get rid of this issues. Any help would be greatly appreciated. We are using a common Sandbox and we do send Sender Id in our request. This error is related to emails for sure.
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One last question. I have installed the SDK in my org and put together a small bit of code to create a simple package as shown by Rob in this post: https://developer.esignlive.com/forums/topic/creating-a-package/ However, it appears that my SDK is not being recognized. Any ideas?
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Sorry for all the different posts, but I thought it'd be better to have each question separately so they're easier to search. Another thing I'm going to need to use is to get the Audit information like in the evidence summary PDF I can download, only the listing of events from the SDK. How do I use the Audit Service to get this info with this SDK? KB
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First off, this is a very welcome addition to the integration options available. I've been struggling using the REST API directly from my Force.com app. Are there any examples on how to create a simple package, like there are with the other SDKs? If we could get an example of creating a package with documents and adding a document to an existing package, that'd be great. Thanks, KB