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I'm setting up the url callback.  My OneSpanSignConnector service is located on a service in the internal network not the DMZ.

This is how I was going to set it up:

  traffic coming from:   sandbox.esignlive.com                                    inbound http & https (80 & 443) traffic 

           to:  www.xyz.com   route to: internal server ip addess using a NAT (network address translation)

so my url callback configuration would be:

    http://www.xyz.com/OneSpanSignConnector service/api/Notify 

Will this work? Thanks

 

Hello,

We have an azure function setup to listen to onespan callbacks which works great nearly all the time, but on the rare occasion we get a failed callback. I supposed there is a number of reasons that could happen. In this specific case the error indicates a timeout exception.

I have a couple of questions

1 - When this exception occurs it appears that the onespan package sender/creator is notified via an email. here is a sample of the email 

"