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At Onboarding Accounts we have an issue with customer signed documents including Customer Agreement, Statement of Income, Customer Consent which in some cases OneSpan does not return to PEGA or the |
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Reply to: Problems with Expediente Unico client documents, OneSpan does not return them.
Tuesday, February 14, 2023 at 01:51pmHello Dou,
We share the requested information:
hr2Yw2JPNO3VW-6e7nAoCbj1jD4=
X1OaZwZdB8YyuA67LCHt1YLbGyc=
Greetings,
JMN.
Reply to: Problems with Expediente Unico client documents, OneSpan does not return them.
Tuesday, February 14, 2023 at 02:20pmHello Duo,
Thank you very much for the information.
Our users inform us that the packages are complete but there is a problem with the response delay from OneSpan that makes our processes
fail.
Do you think we can make a call through microsoft teams or webex to verify the incident together?
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At Onboarding Accounts we have an issue with customer signed documents including Customer Agreement, Statement of Income, Customer Consent which in some cases OneSpan does not return to PEGA or the |
4 | 1 year 3 months ago | 109 |  |