Upload Document with Text Anchors - 500 error
Thursday, March 23, 2017 at 02:47pmI'm receiving a 500 error when I upload a document to /packages with the following roles and approvals. Any idea where the error could be coming from? Here's the request detail:
POST https://sandbox.esignlive.com/api/packages ------WebKitFormBoundary7MA4YWxkTrZu0gW Content-Disposition: form-data; name="file"; filename="eSignLive - test -- 2017-03-23 07_38pm.pdf" %PDF-1.4 .... (rest of file removed) ------WebKitFormBoundary7MA4YWxkTrZu0gW Content-Disposition: form-data; name="payload" { "name": "Please sign this document", "type": "PACKAGE", "status": "SENT", "roles": [ { "id": "signer1", "type": "SIGNER", "signers": [ { "lastName": "test", "firstName": "test", "email": "[email protected]" } ] } ], "documents": [ { "name": "eSignLive - test -- 2017-03-23 07_41pm.pdf", "index": 0, "id": "document1", "extract": true, "approvals": [ { "role": "signer1", "fields": [ { "type": "SIGNATURE", "width": 250, "height": 50, "extract": true, "extractAnchor": { "text": "[signature1]", "anchorPoint": "BOTTOMRIGHT", "index": 0, "width": 250, "height": 50, "leftOffset": 0, "topOffset": 0 } } ] } ] } ] } ------WebKitFormBoundary7MA4YWxkTrZu0gW--Response: {"messageKey":"error.internal.default","message":"Unexpected error. We apologize for any inconvenience this may have caused you, please try again. If the problem persists, please contact our support team.","code":500,"name":"Unhandled Server Error"}
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Monday, August 7, 2017 at 05:49am