Last modified: 2024-06-14

Possible Email Formats

Emails can be sent in either plain-text or HTML format.

For HTML emails, OneSpan Sign can either host images or include external references to resources. If you use external references, your email body must contain valid URL links that point to servers in your organization.

An HTML email's direct links to your transactions and documents should work in the following email clients:

  • Gmail, Yahoo (no rounded corners)
  • iOS Mail Client
  • Hotmail,
  • Microsoft Outlook 2000 to 2013
  • Android 2.3+ Mail Client
  • Gmail Mobile App
  • Windows Phone 7
  • Lotus Notes 8+
  • BlackBerry 5+
  • AOL Mail
  • Outlook Web App / Office 365 (no rounded corners; only the text is clickable)

For more ways to send emails, see Alternate Ways of Sending Emails

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