Topic Replies Freshness Views Users
Normal topic

For attachments that are uploaded, how can I get the file extension (PDF, jpg, tif, etc...)? I only see these attributes on OneSpanAPIOjbects.AttachmentRequirement:

            this.data =…

Normal topic

I'm having an issue when sending the pdf to OneSpan. This is the error from the dev console

"String length exceeds maximum: 6000000"

Is this because my files are too large? What's the fix?

 

Normal topic

Hi,

 

Is it possible to add a field to allow users to input a job position? And make it a required field?

I'm struggling to find a TYPE & SUBTYPE to support this requirement.

 

Normal topic

Hi all,

How can I make a checkbox field required so that a client must mark this as TRUE (as well as doing the normal digital signature)?

Thanks in advance

Normal topic

Is it possible to create 2 optional signature blocks in a document that are intended for 'additional signers' that have not been defined as a signer in the package?

We've got our main signer, and we want to give them the…

Normal topic

Hi all,

What does the following error message mean when trying to pass through a Salesforce attachment to OneSpan?

Error creating OneSpan package with documents: 520 - null - error code: 520

Normal topic

Is it possible to pass attachments to eOriginal?

 

Normal topic

On small screens / mobile is there a way to extract the zoom feature out of the 3 dot menu and show it on the main section, like it works on large screens?

 

 

Normal topic

Hi,

I want to implement some sort of writeback feature for our transactions to update a Salesforce record upon completion.

Is it possible, once we've identified that a package has been completed, we can query using the…

Normal topic
One last question. I have installed the SDK in my org and put together a small bit of code to create a simple package as shown by Rob in this post: https://developer.esignlive.com/forums/topic/creating-a-package/ However, it appears that…
Normal topic

We are consuming one span esign api from pega. The package creation is failing with the below reason

Message: Cannot send package without approvals.

Message key: error.validation.sendPackage.noApprovals

Normal topic

We want to have configured branding for two accounts so thinking to have separate accounts. 

Question is :

  1. Can we configure two account API Keys in salesforce,
  2. If yes, how can we do that?…
Normal topic

I have a border line case, let's say there are two signers. One signer signs but do not click confirm. How do you find if signer 1 has completed the signature ceremony or not.

 

I reviewed the signature package…

Normal topic

We were able to leverage the ceremony settings and were able to take our customers to our defined url after they complete signature.

Two days ago, it mysteriously stopped working. Now it just shows "Done" button which does not…

Normal topic
Normal topic

We are using the APEX SDK plus OSS event notifications to manage our signing ceremonies. Salesforce sends out all emails to the signers with the OSS url.   However, we have a use case where a document has 4 signers and the last…

Normal topic

Transaction is being created in One Span through apex but transactions are not being created in Salesforce. What's the process to create the transaction in Salesforce?

Normal topic

I have a few questions about the authentication pattern for the APEX SDK. I think I know the answers but I'd like confirmation:

  • What is the life time of an API key?
Normal topic

Hi,

I am using the sample code for creating a transaction but getting an error - 

Bad Request - {"messageKey":"error.validation.invalidParameters","technical":"Unexpected Content-Disposition value for parameter …

Normal topic

Any thoughts on why message is null? I entered text on the decline to sign.  I received the decline event notification.

Event:

11:05:02:031 USER_DEBUG [16]|DEBUG|ossCallback: OSSCallback:[documentId=null,…

Normal topic

I am trying to debug an issue with injecting data via Apex SDK into a merge field to a specific PDF form and it's failing. It is working on other forms we have.  Are there some known incompatibilities with certain types of PDF…

Normal topic

I am trying to submit a merged document and consistently getting this error.  The document is passing Adobe Acrobat Preflight.  Is there any additional insight into probable causes of this: error.validation.createProcess…

Normal topic

I am working on a solution to create a package containing a single document.

When I use a .pdf file, this works fine - the document is sent; a signing URL is generated and I can sign.

When I try to use a .docx file,…

Normal topic

We were successfully sending transactions and documents to OneSpan until the start of this week when we started receiving the below error. I have also put the invoking code below, it is based on the Apex SDK. It's a weird error as this…

Normal topic

I am using a template inside OneSpan to create the package. The template is set up for 2 signers but I would like to remove the second signer using the apex class if there's not one.

I am able to create the roles for both…