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Injecting fields
injectionfieldspackageTransaction

Hello,

 

I am trying to inject data into a field on a PDF that is uploaded to onespan. I have the field in the following format

 

[Signer1.Capture1.Textfield1]

 

…
What is the Data Type of the Package Id?
Create Package

Is there a certain data type you are using to generate the Package Ids for packages? I would like to reference the package id.
Handdrawn Signature Questions
  • Does the handdrawn signature uploaded for a signer only display on signature tags that are 'capture signature' rather than 'click to sign,' or is it possible to use the signer's handdrawn signature for both?
  • When…
Multiple Signer In a single document
Hello, I want to sign a single document with multiple person on different postions. Appreciate your help.
Multiple Signature Block on the same document for just one signer using SDK
Signature Field
Hi, How can i use SDK to set multiple signature block on the same document for a single signer and the values to be passed dynamically. I have a list of coordinates which specify the position and size of my signature block for a…
How to update signer
Hi , I have to update existing signer of a package. Signer is already created now I have to add required documents for signer. how to update Signer. Required document is dynamic so if request for required documnet is two/three or…
HOW TO GET CHANGE SIGNER DETAIL
Hi , Signer update another signer as change signer. Now Signer A updated SIGNER B as a SIGNER. Now I need to download all required documents uploaded by changed signer(B). If I am doing all Signer of package it is still showing…
Declined Reason
Hi team, If our application somehow missed the callback notification of declined event, is there any SDK function that can be used to fetch the details about signer who opted-out/decline and with what reason? Thanks in advance!
Error While Retrieving Pending Signatory information
Java SDK

Hello,


As part of retrieving the signatory information for a DocumentPackage we are getting Errors if a particular Signatory(part of various signatories) has not completed the signing.


The…
Signing Ceremony can't be displayed on IOS or MacOS Safari v11.4 or below

Is there a known issue with OneSpan and Safari, and is the workaround to have the signer use another browser other than Safari?
Could a signer be removed from a package via JavaSDK?

I create a package with three signers, could one signer be removed from this package via java SDK, if yes, when this signer can be removed?

Thanks

Wendy
LoggerFactory is not a Logback LoggerContext but Logback is on the classpath
Java SDKspring boot

Hi all,

I am trying to implement SDK-11.33 to my current sprint boot application. But when I try to start the app I get the following issue: 

Caused by: java.lang.IllegalArgumentException: LoggerFactory is not a…
SDK vs API calls
production

Hi all,

What would you recommend to use for a production application, Java SDK version: 11.33 or API calls.

Am I asking this because checking and testing the SDK seems like sometimes it fails and it has some…
update account owner firstname and lastname via JAVA SDK call?

is it possible to update account owner firstname and lastname via JAVA SDK call? If yes, how to do it?

 

Thanks

 

Wendy
how to do Enforcing capture signature via JAVA SDK

Hi

is it possible to do Enforcing capture signature via JAVA SDK? if yes, could you please show me the code sample?

 

Thanks

Wendy

 
is there a way to notify signer when a package is completed and ready to download

Hi,

 

Is there a way to send an email to the signer when a package is ready to download which means that this package has been signed and status is COMPLETE without enable email.complete.

Thanks

…
What is the validation logic for phone numbers entered for SMS verification?
phone numbermobile numbermobile

Hello - What is the logic behind validating the phone number entered in the SMS Authentication field?  How does the system know that 111-111-1111 is an incorrect number in America?  Thanks.
Enable 2-way SSL for all transactions

Hi OneSpan Support Team

We're looking to enable 2-way SSL between our application and OneSpan using the Java SDK. Can you please provide some guidance on:

- steps required to enable 2-way ssl on a OneSpan account
Challenge - Date picker in answer
rest apichallenge

Hi 

Is it possible to have datepicker in challenge answer for date of birth etc...?

 

Thanks in advance!
FieldStyle Values and Bound Fields

FieldStyle has static types for BOUND_COMPANY, BOUND_NAME, and BOUND_DATE, but these values do not appear in the values returned by FieldStyle.values(). I would like to look up the FieldStyle like FieldStyle.valueOf(SOME_NAME)…
OneSpan Java SDK thread safety

Customer wanted to confirm if the class com.silanis.esl.sdk.EslClient is supposed to be thread safe?

So far, going by the examples they were assuming that it is indeed thread…
EXTERNAL_SENDER?

Intermittently getting some of our senders set to 'EXTERNAL_SENDER'. What would cause this? Package TmMr3BJ4K8RXuVOKzkfRtFeSsWo= is one example. Thanks
Dynamically position signatures during document creation
eSignaturePackage Creation

Hi,

I am looking out for adding signatures for multiple documents in a package while creating the package. The documents are of varied sizes, so, number of pages differ, and so signatures need to be dynamically added during…
send reminder emails to signers and the package owner for an existing package
signeremail

Hi,

I have created a package in Onespan, during which an email gets generated. But now, I want to send a reminder notification  email to signers of this existing package, with a link to the onespan docs. How can…
Is there any way to update the name of the document?

Hi Team,

I need to update the name of the document, please help me in that.

Note: document has been already signed by 1 signer..

 

Thanks