Topic Replies Freshness Views Users
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Customer wanted to confirm if the class com.silanis.esl.sdk.EslClient is supposed to be thread safe?

So far, going by the examples they were assuming that it is indeed thread…

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Intermittently getting some of our senders set to 'EXTERNAL_SENDER'. What would cause this? Package TmMr3BJ4K8RXuVOKzkfRtFeSsWo= is one example. Thanks

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Hi,

I am looking out for adding signatures for multiple documents in a package while creating the package. The documents are of varied sizes, so, number of pages differ, and so signatures need to be dynamically added during…

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Hi,

I have created a package in Onespan, during which an email gets generated. But now, I want to send a reminder notification  email to signers of this existing package, with a link to the onespan docs. How can…

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Hi Team,

I need to update the name of the document, please help me in that.

Note: document has been already signed by 1 signer..

 

Thanks

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Regarding this post

https://www.onespan.com/blog/onespan-sign-developer-uploading-image-signature

This is interesting to us as one of our customers is asking to be able to apply a 'stamp' along with a signature.

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Hi, we are not receiving callbacks on packages that expire and we're trying to determine if it's an issue on our end. Does OneSpan keep logs of callback events that fail?

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Is it possible to customize/configure OneSpan E-Sign so that we have signature stamps that look like signatures?

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Hi. We are getting the following error when we try and create a package.

{"messageKey":"error.validation.verifyDocument.documentExtractError","message":"[error.validation.verifyDocument.documentExtractError]","cod e":400,…

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Is there a way to use master account API key to get user specific API key for a selected subaccount.  I'm not sure what call to use if it's possible.

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Hello,

 

Create package API is failing with client app authentication whereas the same works with API key.

 

I used SDK version 11.34 for client app and 11.15 for API key. Can someone…

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What it would take to integrate our esign documentation into a server/database system to allow for auto-filing directly from OneSpan Sign?

 

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We have a scenario where user should initial on one of the signature fields from a group of fields (like a radio button group). We have multiple questions where we want the signer to initial on one choice. 
e.g.

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I am wondering if we are able to increase the first name and last name character length?  Right now, it's at 64 each but we actually had someone that had a longer name than the allowed characters.

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Hi,

it possible to display a message in OneSpan when a checkbox is not ticked? 

The checkbox is optional but if it is not ticked we want to display a message.

 

Thanks,

Kamran<…

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The onespan Java sdk (sdk-11.51-jar-with-dependencies.jar) contains a version of netty (4.1.74.Final) that has security vulnerability CVE-2022-24823, the sdk-11.51.jar has references to it,  and our company (and clients) won't…

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I am getting the following exception while trying to create a Package using
.withExtractionType(ExtractionType.TEXT_TAGS) for the DocumentBuilder, 
Is there a way to use ExtractionType alongside createPackage?

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We can verify when a signer signed all the documents as follow:

documentPackage.getDocuments().stream()
   .flatMap(d -> d.getSignatures().stream())
   .filter(s -> Objects.equals(s…

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My tests were working fine, until I installed any version of implementation group: 'com.silanis.esl', name: 'sdk', version: '11.28'

java.lang.IllegalStateException at DefaultCacheAwareContextLoaderDelegate.java:132  …

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We have been working mainly with the UI, but are looking to get started with the Java SDK. Is there any documentation or tutorials available to help?
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For integrated signing (e.g. iFrame in your portal application - signer is authenticated in your application): A feature introduced in version 10.6 of the SDK allows you to create a Session Token for a Signer using the…
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Would anyone happen to have a full blown, sample Java application with e-SignLive integrated, that they can share? We have an idea of what we want to do, but it would be nice to see a sample application, to see if there are any things we…
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I'm running the follow code (segment) and my pdf is showing up garbled on the sandbox using Java API version 10.10.1 I can read the file Consent.pdf using any reader on my workstation, but when it gets to the sandbox site it is showing up…
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Is there a way to determine the exact position of a signature other then tryal and errors when we do this by code? I'm refering to atPosition(val_1, val_2) lines in the code snippet below...

		// Build the…