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java.lang.NoSuchMethodError: org.apache.http.entity.StringEntity.(Ljava/lang/String;Ljava/nio/charset/Charset;)V at com.silanis.esl.sdk.internal.RestClient.post(RestClient.java:98) at com.silanis.esl.sdk.service.PackageService…
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Apologies if this is a duplicate. I may have trashed the last thread accidentally. Hello everyone, We've been seeing errors uploading documents asynchronously using jar with dependencies 11.0.2. com.silanis.esl.sdk.EslException: Could…
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Hi, just a quick question about creating input fields using text tags. I've noticed that after adding any fields to a document with text tags they are all become associated with the first signature for that signer, is there a way to…
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I emailed support earlier, but I'll post the question here too in case it leads to a quicker/better resolution. I'm running into this error in Sandbox when accessing a URL that redirects to the sender's designer view. https://sandbox.e…
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We would like to do AutoEsign in our project .But we don’t want to send email and the documents (preview or download) to the user .Is it possible to do that?
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Hi In case there is exception when we handle a call back from Silanis, can we send back a HTTP error response (4xx) to Silanis, so that Silanis can attempt to redeliver a callback. If Silanis does redeliver, then how many times…
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1 What kind of encryption is used for the callback by esignLive. (TLS 1.1 , TLS1.2 or SSL) 2. For the callback we are investigating the possibility of using an ipsec tunnel. Does silanis setup ipsec tunnels to its customers? …
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Hi In the callback setup example prorgram My callback URL is given in the following variable private static final String URL = "http://my.url.com"; Can I add a port number to this URL? Will the URL below be a acceptable to Silanis…
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Hi Can we set a CAPTURE field to optional? If so can you send me a link to the latest object docs. This is latest one that I can find. http://docs.e-signlive.com/10.0/schema/index.html#package Regards Mario
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Currently when the signer signs one CAPTURE field, then the other CAPTURE fields for the Signer are populated with the signature automatically when they are clicked on. Can this be prevented. We need the signer to physically sign all…
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Hi If the text field is full, doe eSignLive automatically resize the font to fit the field. Can the amount of input characters be limited for the TEXTAREA. Thanks
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Hi How can i find out from the object docs if a field is mandatory or optional. For example Firstname is mandatory for creating a signer , but the docs dont seem to indicate that it is. http://docs.esignlive.com/content/c…
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Hi Is it possible to have radio button options , instead of typing in text for challenge answer Regards Mario
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Hi, when we use SDK to create a package, and got error message "error.eslx.inputValidation.documentExtractFieldType", please be advised what it's for and what's the root cause for this error message. thanks, Cindy
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Hi, I am trying to embed the signing in my webpage using an iframe To generate the session…
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Hi Is the URL below valid for the PROD environment? https://apps.esignlive.com:8443/api Can we also use https://apps.esignlive.com/api Thanks Mario
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Currently we are sending this setting for each package we are creating via a REST call. It is set to true. So the download button is dsiabled. Is there an account level setting that can set this to false? Can it override this setting,…
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Hello, would help me understand what I'm doing wrong ? The method is called in package creation process. In the following are the values for Mobile signature method compare with Mouse capture. I don't see any problem for Mobile signature…
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We have a requirement to pass in empty firstname and lastname, The POST API returns an error when the firstname and/or lastname are blank. Can that restriction be removed?
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Hi We are testing boundary conditions for email length and are getting the following error when creating a package. can you tell us why theis email is being rejected? : Response code: 400 : Silanis Error Response: {"messageKey":…
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Hi, How can i set the redirect url for a transaction? In my case, after successful completion of signing event, i am required to load a specific page and need user inputs on it (and not just a thank you dialogue) Thanks
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When trying to create a signing URL in an In Person signing scenario, I am getting the following error when trying to retrieve the SessionToken to use with the URL.
SessionToken sessionToken = eslClientWithHttpProxy.getSessionService…
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Hi Whats is the difference between Document Signed vs Recipient completed signing Thanks Mario
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Hi, Is there a way to cancel package after send. End user want to cancel sent package. Thanks, Danish
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Can somebody help me finding the right way to convert co-ordinates from inches to pixels while sending it to eSignLive Java SDK to create a package?