Topic Replies Freshness Views Users
Normal topic
We are trying to upload the attached PDF (eF2 - Sign.pdf) to eSignLive as a document to sign. It contains a signature block embedded in it. The error we get while ww upload it from eSignLive portal (image attached herewith) is the same…
Normal topic
Hi all, We are currently using SDK version 10.13 and accessing through the portal at https://sandbox.e-signlive.com. We would like to move to using the new portal at https://sandbox.esignlive.com. After looking around some, I couldn't…
Normal topic
Here is the scenario. I need to change the Expiration Date of several packages that are about to expire out 30 Days. I do not want to send emails again because this is an internal requirement. if (DocumentExists) { …
Normal topic
I have a Dynamics CRM which matches the Statuses of the ESign Packages and I need to reconcile them. Right now there are 28 Transaction in my Inbox, 16 Documents in Draft, 0 Archived and 29 in Trash. That's 73 Transactions total. What I…
Normal topic
Hello, We recently upgraded our internal ESL system to 6.2. After the upgrade, packages created with .WithDialogOnComplete() no longer present the dialog at the end of the signing process. Is there a separate setting that has to be…
Normal topic
Team, Trying to form iframe url for sender in the package. When i open the url, seeing an error unauthorized access. PackageId: V-OVOVaNnrzmnItXpF7zSFghA7o= SenderAuthToken: OGE4ZWM2YWQtYzhhYi00YjJiLTlkNzctZDQ3MGI4MTk4ZTJj (Retrieved…
Normal topic
Hey there, I've got some established code that is able to create packages consistently. However, I've run across a particular set of documents / metadata that is preventing the server from creating. This is the error from SDK: The remote…
Normal topic
I hear from Account Reps at my Company that DocuSign has a feature that sends them an Email if the Signer has opened the Email sent to them by DocuSign. My ESign Customer Success Representative has informed my…
Normal topic
When we have a package that has two signers and one signer has completed signing and the other is still pending, when we perform a check status, we are getting the following error. Could not get signing status. Exception: The remote…
Normal topic
We are integrating ESignLive with our ASP MVC site. I don't think this issue is specific to .NET, but I'm not sure where else to post it (sorry if it belongs in a different forum). Our application generates a signer url like this:
Normal topic
I'm referencing the custom signing ceremony settings, in an attempt to customize the Thank You dialog content. The sample provides JSON settings, but how are these updated for the package? https://docs.esignlive.com/content/c_integrator…
Normal topic
Hi there I'm just starting out with eSignLive and running through the .NET SDK samples. All the sample code I've tested so far executes fine except for the URL created for the Designer View. I tried for both the New and Classic views but…
Hot topic
Hello, I am using eSignLive in my UWP project. It was working fine last couple of weeks before. But now it throwing an exception at eslClient = new EslClient(API_KEY, API_URL); Exception: The type initializer for …
Normal topic
Is there a way to turn off signing order when creating the package in the .NET SDK?
Normal topic
When the signing ceremony is in an iFrame on a mobile device in portrait orientation there is a message asking the user to turn their mobile device to a landscape orientation. However, when you do this nothing happens and I don't think the…
Normal topic
Hello, Our network admins moved our DNS servers yesterday and this morning our esign callback is failing. Failed to communicate with the callback server. URL: https://URL.in.question/Esign/EsignComplete.aspx Payload: {"@class":"com…
Normal topic
Is there a setting in the .NET sdk, to remove the "Now Signing as" dropdown. thx. Par.
Normal topic
Using the .NET sdk, is it possible to update the handover Link after the document has been created and sent to esign. thx. par.
Normal topic
Hi, Is it possible to have multiple signers for a single document and if any one of the signer's signs it, it should be in completed status? Thanks in advance. Lakhan.
Normal topic
Hi, We're on onsite customer running ESL 6.2. We recently decided to remove the "Confirm" button at the top of the screen during the singing ceremony. We added code to include .WithoutGlobalConfirmButton() per below but we still see the …
Normal topic
I am trying to run a simple application which does not do much. It simply attempts to wrap a sample PDF around an e signature and the error I get is Silanis.ESL.SDK.EslServerException HResult=0x80131500 Message=Could not send the…
Hot topic
Hello, I am new to esignlive. I have created the document and getting email to sign the document working fine but what I want is instead of sending the email for the user, I want to get the document email so I can send it using my website…
Normal topic
I tried to compile https://github.com/eSignLive/esl.sdk.net/tree/638754571e39de8b30c36965ca9e4d05b7c1b146/sdk/SDK.Examples with 11.5 SDK, but there seems to be breaking changes, like MakeOption() not found.
Normal topic
Hello, How I can create a document from existing template I have? I have put some text fields like signer first name, last name and country, how I can access these fields and pass them while create a document based on a template? Thanks
Normal topic
Hello, I want to check with you about a case I am facing. Suppose I have created a template from UI and this template has 3 documents to be signed, while creating the document based on this template, I want to sign only Doc1 and Doc3 but…