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Is it possible to change the text "The Package is Complete", that is displayed after signing, using the .NET sdk See attachment thx. Par
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I'm looking for more information on the expiration date. Can you tell me how the date and time is stored on your end? And then what is checked when the expired callback event is sent? I would like to set it to expire today, but I get an…
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We have simple 9-page document that we use for transaction for single signer. The pdf is 700KB with no custom fields and just 1 signer defined. However, the call to just this statement
eslClient.createPackage()
takes…
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there is a sdk documentation for events on packages. I can't see how to fetch user key. Does the key comes as part of json payload? or you use different method?
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Hello,

We're using the .NET SDK for OneSpan Sign. When creating a package, we're receiving a message that we've placed an object (presumably the signature) outside the page boundary. The full error details from the SDK…

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Hello ,

 

We are implementing .Net Core WebAPI application to get the notification from OneSpansign once the document is signed using Ngrok as mentioned in the document (https://community.onespan.com…

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When the signing ceremony is in an iFrame on a mobile device in portrait orientation there is a message asking the user to turn their mobile device to a landscape orientation. However, when you do this nothing happens and I don't think the…
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Hi, When we integrate Silanis.ESL.SDK with CRM online, we face issue with JsonConvert.DeserializeObject and JsonConvert.SerializeObject . Inside Sililanis.ESl.SDK both Serialize and deserialize is been used but both are not working. Do…
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Hi, For online integration we are facing the version issue, We are not getting the Current version 10.10.1 from (VersionUtil.getVersion()) in the EslClient.cs. But this works if we modify our code to var CurrentVersion = "10.10.1"; …
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In my MVC code project testing creating a Package I am trying to add a .WithSignatureStyle and  .WithSignatureType. and the SDK says it does not have a definition of neither one in the builder.
The issue is that the signature…

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Is there a way to change the browser's page title during the signing session?  Ours still says OneSpan.  We have been successful at making other signing ceremony customizations as part of our integration efforts.

We…

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Can you point me to an example that takes an existing template and using the WS API I can get a list of place holder fields?

 

Thank you

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When submitting a document package, can I assign a package ID, document ID, signature ID, and signer ID, or are those values assigned by the e-SignLive system? Thanks.
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eSginLive, I'm getting an object reference error when executing EslClient.ReportService.DownloadCompletionReport() for certain dates. The last couple of days I’ve received the following exception using the eSignLive api: Silanis.ESL…
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Guys,

I sent a support ticket in on this topic but I haven't heard anything from them. I've noticed that the custom logo I am sending in the package creation json is not being set. It does not throw any errors or anything…

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Is there a setting in the .NET sdk, to remove the "Now Signing as" dropdown. thx. Par.
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I am responding to certain inbound notification events (i.e. DOCUMENT_SIGNED and SIGNER_COMPLETE) by making outbound calls using the SDK. For instance, when I get a SIGNER_COMPLETE notification, I make a call out to eSignLive to verify…
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Hi Silanis team- I have a Sandbox account with notifications disabled. The way we create packages is one document at a time. We need to "activate" / Send the package after each document is added (we do not know how many total docs we'll…
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We seem to be having an issue where we don't seem to pull in any of our recent test files using either the GetPackages or the GetUpdatedPackagesWithinDateRange.  We DO get results using those as long as we move the date range…

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Hi,

I'm getting a noRolesOnApproval error when trying to create a template that uses the document visibility feature. My code is attached. Any idea how I can fix this?

Thanks.

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Hi, i'm gettin this error message "OneSpanSign.Sdk.OssException: 'No Role found for signer email ", creating a package, this is the code that i'm using, thanks for the help.

 String API_KEY = "dzkxxxljQw==";

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Our client is receiving the error message "No Role found for signer email" when trying to send a package. We are creating a custom ID however the custom ID is guaranteed to be different (one ends in -1 the other in -2). only certain…

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Hello, I was testing to create a package under sandbox mode. However, the package was not created, and an error was thrown instead. The exception message was: $exception {"Could not create a new package. Exception: Object reference not…
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Hi all, I am just getting through a few cycles of testing in the sand box on my way to uploading and populating large form with multiple signers from an external web app. It seems the documentation is not all the clear how to map fields…
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I have some questions about creating the signing url in the .Net SDK and the REST API. Here is what I have so far. I've created a package called "Test". I've added documents to Test. I've added Signers with just firstname, lastname and…