Topic Replies Freshness Views Users
eSignLive docs
Hi Can you please give me a link to the object docs It used to be at the link below https://docs.e-signlive.com/10.0/schema/index.html#package Regards Mario
Approvals role field
Guys - When creating an approval, does the "role" field of that approval have to match the "id" field in the role object for that signer or the "id" field of the signers object in the that role object?
Creating a Package without being signer
Hello, I want to create a Draft package (no signers, no documents) with the REST API. I'm sending this JSON string : 
{  
   "name":"test",
   "type":"PACKAGE",
   "language":"fr",
   "emailMessage":"",
   "description":"",
   …
Position Extraction with 3rd party PDF not detecting signature field
Hi, Is there any requirement on the PDF so that Position Extraction is captured by the REST API? The problem I'm having is that Im working with a 3rd party which delivers a PDF with Signature Fields in the PDF. I've requested that they…
Is there an API to check the Documents Audit in a Package
Hi, Is there any API or .Net SDK, we can have view the list of documents added, removed, and other Audit Trails on an package. I am using the below API to get some signing and viewed audit on a package, https://sandbox-esignlive.cdk.com…
Custom Field Usage
Can we include the custom field inside the Package? If possible please let me know.
Multiple documents per transaction example?
I'm looking for a coding example of a JSON package that would have multiple documents per transaction. Does anyone happen to know of a good link or example that I can use?
Send multiple documents via one transaction ID
Is it possible to send multiple documents via one API call and one transaction? This is similar to the code in the example, can I just append each file to a new form for the MultipartFormDataContent? ByteArrayContent…
create package from already created template with sign field & assign to signer
Hello, I want to create a package from an already created template with sign field & assign to the signer and show in an iframe to sign the fields. I am using PHP. I tried using simple web application PHP code given in the forum. but not…
Notary not being notified by email when sending package via REST API
Guys, I am building the JSON package and sending it up via the REST API. For whatever reason the system notifies the signers but the notary is not getting sent the email. I've tried changing the signing order to have the index on the…
Delete Document from Package
Hi Is there a post on how to delete a document from a package I can see a post on how to add a document to an existing package. https://developer.esignlive.com/guides/feature-guides/document-management/ Thanks Mario
Adding document to package gives error
Hello, I'm trying to integreate my Ruby on Rails application with OneSpan. I was able to create a package but when I try to add a document to that package I get Unexpected Content-Disposition value for parameter 'name'". I used…
What are the different type of fields that I can able to add in Approvals?
field-type
Hi Team, I need to pass a custom field while creating a package. But the custom field is showing in the document while signing, since I have mentioned it as Type:"INPUT", SubType:"CustomField". But, I should not be showing the field to…
Remove the owner from signers list if no documents for owner to sign?
Guys, I am seeing the owner of the account in the signer's dropdown list on documents where the owner isn't a signer. Is there a way to remove that from happening?
Setting Package Expiration Date With REST API
I need to set the package expiration date when I submit a package via the REST API with status=SENT. I have found the documentation on how to do this with the SDK but not with REST.
Not receiving the PassCode on the Mobile while doing SMS Authentication
Signer Authentication
Hi Team, While I'm using the SMS Authentication type to authenticate a signer, the signer is not receiving the passcode SMS. Even I tried it with the package created using the sandbox environment. But, I'm not getting the passcode. Is…
PAYLOAD for Create Package API
Payload
Hi Team, Can anyone provide me the sample JSON for Create Package API which include below features: 1. Reminder Schedule. 2. Review Before Completion. 3. Templates. Thanks in Advance.
Maximum length of package id
Hi Is there a maximum length for the package id. Thanks Mario
Password reset with REST API
passwordreset
POST /account/senders/{senderUid}/resetpassword I'm using the above with the REST API to attempt to reset passwords for senders in an account. I get a status code 200 returned and no content in the response payload as expected, but the…
Creating role with the same NAME value
I have an issue where I am adding 2 signers to a package that have the same name. They have unique IDs and different email addresses. Is there a solution to this use case? 
{
    "signers": [{
        "firstName": "JOHN",
        …
Possible max size of package id and document id
Hi, We need to know that the possible max size of package id and document id. Thank you.
Is it possible to change Notary Signers?
Guys, I was looking in the feature guide and I saw a section that shows you how to change the signer. Is it possible to change the Notary, since the Notary is nothing more than a signer as well?
US PROD - Limit on Number of senders for an account
Hi Is there a limit on the number for senders for 1. a US PROD account . 2. a US Sandbox account Regards Mario
Callback Notification Email
Our application submits signing packets via the REST API and receives callback notifications. Our application is not equipped to send emails, though, and our business line wants to receive an email for each notification. Is it possible…
Setting Up Reminders with REST
I read the following blog post: https://www.esignlive.com/blog/esignlive-setting-reminders And tried setting up reminders in my initial POST request that creates a signing package. It's not working. ESL creates the package with no error…