REST API | OneSpan Community Platform

Topic	Replies	Freshness	Views	Users
Normal topic Client ID Authentication Hi, While trying to configure client id authentication getting this error, though the exact client id is provided. Thanks in advance	2	2 years 3 months ago	67
Normal topic When trying to add document as binary data to create package I always get an error binaryPDFbase64NodeJSrest api Hello, I am having some issues when trying to add a document as binary data to a package Our pdf's are in base64 data so we need to convert this data to binary data but we always get this error when we are trying to…	2	2 years 1 month ago	189
Normal topic Missing Radio Button field information from api call Guys, I'm hitting the "/packages/" + packageId api call to get the package info and I've noticed that I am not getting all of the field information for the notary approval. I have radio buttons set up for one of…	2	2 years 2 months ago	40
Normal topic Custom Field with default position(Height and Width) Is it possible to define a custom height and width of a field, especially the custom fields so that when the user drags and drops the fields, a particular height and width of the custom field is dragged on the document? Yes, the user…	2	2 years 1 month ago	37
Normal topic Notary Text Seal Guys, It has been a very long time since I've had to deal with a notary text seal that is generated from your system and I'm having a bit of difficulty. Is there documentation anywhere that talks about it or can anyone point…	2	2 years 1 month ago	27
Normal topic subtype type binding As OSS introduced more subtypes, we need to redesign our code to handle it. Would you be able to provide the mapping for subtype , type and binding? For example: LABEL…	2	1 year 11 months ago	127
Normal topic WithCustomID vs WithRoleID Hi - SHORT: How to assign "RoleID" to SignerBuilder in vb.Net ? In .NET we create signers using SignerBuilder and have been placing the ID in .WithCustomId(lcIDvalue) assignment. Up to this point,…	2	1 year 10 months ago	36
Normal topic documentGetPageImage and page size returned by PDF engine widthpage Hi Forum members Where is it defined the default page size for documents? Can the page size be assigned different values per account? We have 2 accounts in our OSS (on premise) and same document is…	2	1 year 7 months ago	25
Normal topic Testing Digital Signing in the SaaS Sandbox Web Interface Is it possible for me to test digital signing (smart card using the PCC) through the SaaS sandbox web interface?	2	1 year 6 months ago	25
Normal topic The number of Pre-Verify results does not match the number of documents that were sent for verification. Hello, I received an error message on trying to create a OneSpan package with the error code: "The number of Pre-Verify results does not match the number of documents that were sent for verification." I don't have…	2	1 year 5 months ago	135
Normal topic Some REST API calls stopped working after Roles and Permissions were enabled restapiRoles & Permissions Good day, I am using postman and have a few routines using the (CA) Sandbox API key and query layouts by email ID, which was working. I have another routine where I can delete the layout based on the ID copied from…	2	1 year 3 months ago	103
Normal topic ERROR: The email is already in use for this package Guys, While trying to send a package, I got this error. "error.validation.userAddition.duplicateEmailUsage - Error Message: The email is already in use for this package. - Error Name: Validation Error - Technical…	2	1 year ago	51
Normal topic Auth phone number format validation rules authenticationphone numberdate validation We are trying to add validation rules in our consuming application. Could you please share what are the validation rules ( Max length, format) on the phone number that we use for authentication (please see the screenshot attached) ?…	2	9 months 4 weeks ago	43
Normal topic Direct Download Link If the 'Signing completed' or email.complete is scraped for the Download link - it doesn't directly download the package. Instead, it opens the OneSpan link which has a Download button when clicked downloads the package. But, using the…	2	9 months 1 week ago	41
Normal topic Unable to add document to a package via HTTP - Internal Server Error Hi there, I've been finishing through all the threads and guides but not sure what was wrong with my code. Please see attached txt file & screenshots. I've used logic apps to convert the PDF file to base64…	2	8 months 4 weeks ago	63
Normal topic 400 Client Error: Bad Request for url /api/packages/{package_id}/documents/{document_id} Delete Document Hi there, I'm trying to delete a document in python but I'm getting this return: 400 Client Error: Bad Request for url: https://sandbox.esignlive.com/api/packages/TAv__TLL2MOR_bMTDTnmiq0boLU=/documents/28 I don't…	2	8 months 3 weeks ago	57
Normal topic How to update Onespan sign layouts using APIs? onespan signLayouts I have a template with 550 label fields. I saved the fields to a new layout. Now, I need to shift all 550 label fields 8 pixels up. Doing it manually is a painful process. Is there a way I can do this - 1…	2	6 months 3 weeks ago	48
Normal topic Specifying Template Id when creating new package I'm trying to use the One Span API to create a package from a template. In the list of api calls https://community.onespan.com/products/onespan-sign/sandbox#/ I sese	2	6 months ago	33
Normal topic Specifying Sender of Package Hi there. What I'm trying to do is specify the sender of a package to be [email protected]. Our main account owner is [email protected]. No matter how I update my JSON, the package sender is still sxxx…	2	5 months 2 weeks ago	28	2861 + 1
Normal topic Disable the activation email on a transaction by transaction basis Hi is it possible using the REST API to disable the activation email at the transaction level? For certain transactions we want to send the activation email but for others we are serving the signing URL and don't want the activation…	2	5 months 1 week ago	19
Normal topic Is it possible to add a tooltip help text to a Radio button using the API? I've noticed in the UI I am able to add tooltips to my radio buttons. I am wondering if this is a possible in the api as well ie { "id":"signer1_group1_radio1", "name":"signer1_group1_radio1", "type":"INPUT", "subtype":"RADIO"…	2	5 months 1 week ago	31
Normal topic Timely -- Error 403: The required permission was not found / Sending transactions on behalf of user I'm sending transactions on behalf of other users through the API. I have the users set up with Role Sender. I was able to successfully send on their behalf in our testing onespan environment. When I…	2	5 months 1 week ago	33
Normal topic User Session ID in Signer_Complete event notification I'm trying to figure out how I can identify which signer has signed when I receive signer_complete event. It sends: {"@class":"com.silanis.esl.packages.event.ESLProcessEvent","name":"SIGNER_COMPLETE",…	2	5 months ago	24
Normal topic Auto populate signing date tag I have placed a signing date tag the top of my document. The document essentially reads "this is effective as of {{esl:Signer1:SigningDate}}." When we open the signing ceremony this is blank and just leave a large space in between the…	2	4 months 4 weeks ago	34
Normal topic Are there any Designer page URL parameters available to selectively disable certain Designer page features so that users can only edit signature box placement and nothing else? Designer View Hello, We are creating a OneSpan signature package using REST API calls. We create the signature package with all signers created, all documents uploaded, and all signature package settings set except the placement of signer…	2	3 months 3 weeks ago	28

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