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Get sender ids by owner’s api key API Call : https://sandbox.e-signlive.com/api/account/senders We are trying to retrieve the senders by owners API key. In the response it returns only one sender where we have multiple senders. Can you…
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Good day!

Requirement: Need to retrieve the name of all available layout 
Steps taken: we are using the GET/api/layout and providing the type as TEMPLATE 

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Retrieve a List of Users in an Account When performing GET the response contains the correct count of senders in my…
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Hi, Do you have a sample code on how we can convert the byte stream response returned by GET /packages/{packageId}/documents/zip API into a zip file from the returned bytes. Thanks Rajesh
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Hi,

is it possible to retrieve API key from the owner account via API call? currently I knew, I can retrieve the sender account API key via API call.

 

thanks,

Cindy

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Hey team, In our workflow, we require different signer have different visibility. I can achieve this in my dashboard, but when I obtain my package json, I can't find my settings regarding visibility. Please advise on how to get these info…
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Hello Team,

I'm working on the use case below and was wondering if you could help ! 

Use Case: We have an existing template with some documents and fields on it and we want to retrieve those fields to bind some…

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Hi, We are calling the OneSpan API to retrieve a single PDF document. In the response we are getting a byte stream for the pdf document. Our requirement is to download PDF from onespan and upload it to our backend repository. We are…
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Hello,

I am calling OneSpan API to fetch pdf using  {onepanurl}/api/packages/{packageID}/documents/{documentId}/pdf. But I am receiving the response in PDF binary string. I want to convert the response to a single&nbsp…

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Hi, How to retrieve the status of the signer using REST API? Especially for bounced email, opt-out and expired. Thanks
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After doing some 11.39 SANDBOX testing; seems retrieving Sender via Email works but retrieving Sender via Sender ID does not.

{{TheHost}}/api/account/senders/1iVOFpzqGzoF
{
    "messageKey": "error…

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Hi,

I am wondering if it is possible gather signer inputs in input fields after signing via the API? We are looking to store text inputs and radio button selections.

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My company has a need to retrieve the actual signing stroke data that results from a CAPTURE type signature. It appears that this data is available already, but I cannot find documentation for the format of that data.

In the…

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Hi, Is there a REST API that I can call and retrieve information about the position of the signature field(s) and metadata of a document? I would like to send a document Id/or package Id and get all the details of it. Like the same JSON…
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Hi Duo,

Happy New year greetings to you and your family! 

I have a question about retrieving transaction reports,…

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Hi Team,

I am trying to access the API: https://sandbox.esignlive.com/api/packages

I have created 2 transactions, but I am getting only last transactions metadata. Count is returning as 2 but metadata is only…

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Hello Duo, 

We are designing a multi step form for document signing process. My question is just as in onespan, whenever the signing is completed by all the recipient, there is the option of reviewing the documents as…

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Hi, I don't understand the difference between roles and approvals? I want to create a package with multiple documents where some of them require only receiver's signature and some of them require both sender's and receiver's signature…
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Hi, Where can I find documentation about Roles and Signers, and how they are intended to be used? I see that Roles accept an array of Signers but I couldn't find a sample of when multiple Signers are being added to that array, I have…
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Hi, This is a followup question for: https://developer.esignlive.com/forums/topic/urgent-delegation-role_reassign/ In role_reassign assume that role A reassigns to role B. I have to store the email of the role A in role B. Which field…
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We're receiving some errors in OneSpan when we're running our batch class in Salesforce. The vast majority of records are processed but we're left with a few K that do not run and we receive the errors in the debug logs shown below.

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When user change email address (ex: email domain changed or user get married) results in a new account generated in OneSpan eSign. So there is a chance for a user to lose access to his/her documents and results in duplicate user…

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Hello, I want to send a pdf file using e-sign. I sent a file (by creating transaction) using sandbox account manually and I want to do the same via rest api. But I am not able to figure out the json content for the sender and signer…
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Hi, Can you provide a sample JSON request Body to Create Package with Document Content as a PDF Byte Stream. Thanks
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Hello, I want to send a pdf file using e-sign. I sent a file (by creating transaction) using sandbox account manually and I want to do the same via rest api. Could you please share the anonymous block or wrapper program to call send a…