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Hi,

 

I tried using the API Key (specified under the Authorize button) from under the sandbox account (not the Client ID & Secret) with the swagger page (https://community.onespan.com/products/onespan-sign…

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Guys, I sent this to support yesterday but have not heard back from them as of yet. Case Number: CS0005490 I am having the same issue with two packages that are up in the sandbox right now. I am not able to accept the Default Consent…
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Hi! It would appear that the success response message sent by esign sandbox to a request for
signingStatus
was somehow changed, over this last weekend, from 'COMPLETED' to 'SIGNING_COMPLETED'. This seemingly minor detail cost…
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Hi Team, I am Creating some application to Perform Operation on the Packages and Since Last two Hours The API is not working Below URL i have tried https://sandbox.esignlive.com https://sandbox.e-signlive.ca" "One or more errors…
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Hi What is the SilanisHeaderGlobalActions When are the SilanisHeaderGlobalActions displayed. I notice that the download button is displayed only after the signing ceremony is completed. Whatis the effect of setting saveAsLayout =…
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Hello Duo, 

Here is our use case scenario: 

As I was testing my onespan integration into our system, I have recently found that the custom fields are bound to one particular recipient and at the time of…

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Could you provide an example for searching packages with signer email? It seems only package name is used for searching. Thanks. Here is the URL I used: https://serverurl/api/[email protected]&from=1&to=10
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Hello,

We are utilizing security questions for a signer to answer before they can esign a document.  Only the first two questions actually tell you they are required, but in reality, we want all of the questions to be…

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I am trying to list all transactions that have been done but in my GET https://sandbox.esignlive.com/api/packages I only am getting the last transaction. It does not bring all of them. I am wondering if there is any id or role name…

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please help us to know how we can send the template which was created in sandbox through Rest api
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Hello, I'm trying to implement eSignlive for my specific scenario: 1) I have created a document that will be sent to two users in sequeance through signing URL 2) First user will see Signature fields to sign 3) Second user will see…
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Is it possible to send multiple documents via one API call and one transaction? This is similar to the code in the example, can I just append each file to a new form for the MultipartFormDataContent? ByteArrayContent…
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I'm trying to send a new document in a package that has the status: Draft

But I get the error response

b'{"messageKey":"error.validation.invalidParameters","technical":"Unexpected Content-Disposition value for…

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say i have created 10 documents in an template through sandbox , but i have to send only two documents out of it in run time using Rest API . How we can achieve this functionality through one span.
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Hello Duo, 

Whenever we click the send to sign button, we are firing an event and  replacing the transaction created successfully response from onespan with a GIF image and reloading it. My question is whenever we…

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Hi I am unable to add the senders signature image, when creating the sender. Sandbox Account is [email protected] The sender was created, but there is no signature image . Thanks Mario { "status": "ACTIVE", …
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Hey team, We want to delete a sender and re-invited to another account. But when I called the API below: HTTP Request DELETE /api/account/senders/{senderId} HTTP Headers Accept: application/json Content-Type: application/json …
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Hi i have got the sender authentication token but how to open particular package using that sender authentication token and send it Please reply me as soon as possible?? Using rest API : whats will be the code instead of this…
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Is this sender token required in a json package? I ask because I get an error sending a package request stating "id": "sender" not found. This is just a sender not requiring a signature but sending a request package for signature of…
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Hello, I'd like to send a package (transaction--the fact that these separate terms mean the same thing is quite confusing) programmatically using the API (no SDKs as I'm using NodeJS) but I'm not seeing any endpoints in the documentation…
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Hi, My customer wants to be able to send the invitation mails for the signing ceremony from their own domain. I did find the call the get the signing url: https://docs.esignlive.com/content/c_integrator_s_guide/rest_api/signing_url.htm …
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Hi Duo, I am not able to send the multiple pdf doc using webClient during creating Package with binary doc by the Rest Api, can you provide me the working code for the sending multiple doc for the multiple signers using webclient(For…
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I use the package creation document upload API to create a document for signature. I want to make sure our signers receive a signed copy of their document at the end of signing. How can I assure that the signed document (other than the…
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Is there a way to query server status to tell when a server goes down? We just got hit with an emergency maintenance on the Production server but didn't get any notification what so ever. Is there a way to resolve this issue for any future…
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Hi All, We started implementing ESL in our company and we have two accounts, one is for production and the other used in lower environment, (dev and test), the problem is that, the sandbox cannot reach our REST service in test environment…