| Topic | Replies | Freshness | Views | Users |
|---|---|---|---|---|
Normal topic
Guys,
I am building the JSON package and sending it up via the REST API. For whatever reason the system notifies the signers but the notary is not getting sent the email.
I've tried changing the signing order to have the index on the… |
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Normal topic
Hi
Is there a post on how to delete a document from a package
I can see a post on how to add a document to an existing package.
https://developer.esignlive.com/guides/feature-guides/document-management/
Thanks
Mario
|
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Normal topic
Hello,
I'm trying to integreate my Ruby on Rails application with OneSpan.
I was able to create a package but when I try to add a document to that package I get Unexpected Content-Disposition value for parameter 'name'".
I used… |
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Normal topic
Hi Team,
I need to pass a custom field while creating a package. But the custom field is showing in the document while signing, since I have mentioned it as Type:"INPUT", SubType:"CustomField". But, I should not be showing the field to… |
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Normal topic
Guys,
I am seeing the owner of the account in the signer's dropdown list on documents where the owner isn't a signer. Is there a way to remove that from happening? |
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Normal topic
I need to set the package expiration date when I submit a package via the REST API with status=SENT. I have found the documentation on how to do this with the SDK but not with REST. |
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Normal topic
Hi Team,
While I'm using the SMS Authentication type to authenticate a signer, the signer is not receiving the passcode SMS. Even I tried it with the package created using the sandbox environment. But, I'm not getting the passcode. Is… |
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Normal topic
Hi Team,
Can anyone provide me the sample JSON for Create Package API which include below features:
1. Reminder Schedule.
2. Review Before Completion.
3. Templates.
Thanks in Advance. |
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Normal topic
Hi
Is there a maximum length for the package id.
Thanks
Mario |
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Normal topic
Hi,
I am not getting email bounce notification for wrong email signer in request. This is my post to silanis, please let me know is there anything missing in request. I have checked the email bounce check box in call back events.
{
… |
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Normal topic
Hi Team,
While creating a package using REST API. What is the exact configuration that I have to do enable the review before completion feature on the particular package?
Can anyone help me on this?
Thanks in advance.
|
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Normal topic
POST /account/senders/{senderUid}/resetpassword
I'm using the above with the REST API to attempt to reset passwords for senders in an account. I get a status code 200 returned and no content in the response payload as expected, but the… |
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Normal topic
I have an issue where I am adding 2 signers to a package that have the same name. They have unique IDs and different email addresses. Is there a solution to this use case?
{
"signers": [{
"firstName": "JOHN",
… |
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Normal topic
Hello,
I am trying to fill PDF form and upload and then change status to SENT to publish it. But Status SENT is not working. I am facing issue with that. It give error "The requested URL returned error: 400 Bad Request".
I am able to fill… |
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Normal topic
Hi,
We need to know that the possible max size of package id and document id.
Thank you. |
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Normal topic
Guys,
I was looking in the feature guide and I saw a section that shows you how to change the signer. Is it possible to change the Notary, since the Notary is nothing more than a signer as well? |
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Normal topic
Hi
Is there a limit on the number for senders for
1. a US PROD account .
2. a US Sandbox account
Regards
Mario
|
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Normal topic
Our application submits signing packets via the REST API and receives callback notifications. Our application is not equipped to send emails, though, and our business line wants to receive an email for each notification. Is it possible… |
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Normal topic
I read the following blog post:
https://www.esignlive.com/blog/esignlive-setting-reminders
And tried setting up reminders in my initial POST request that creates a signing package. It's not working. ESL creates the package with no error… |
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Normal topic
We have set up our account with maximum allowed KBA failures = 3 but ESL is allowing seemingly unlimited invalid retries. So, signers never get locked and the KBA_FAILURE and SIGNER_LOCKED emails and callback notifications don't get sent… |
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Normal topic
Hello Folks
We have a requirement to authenticate the callback requests using a system user before we can process the callback. Apart from the callback key solution where we would have to combine username/password encrypted string, is… |
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Normal topic
Guys,
When setting up the user with SMS auth, is there a way to change the default message that shows up when asking for the pass code that was sent via SMS?
Thanks,
Ryan |
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Normal topic
Hi,
We need to know that is there any possibility of increasing further the document's size such as uploaded document, audit trails etc. near future for any release of one span server. Because, we are building an application where any… |
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Normal topic
Hi All,
When I'm consuming the attachment requirements download API and PDF Document download API, It just gives me the stream of data. Is there anyway, that I can get the MIME type of that particular Document/Attachment?.
Thanks in… |
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Normal topic
Hi , i am trying to create a package using the rest API with sandbox url : https://sandbox.esignlive.com/api/packages. I am getting an error response.
{"technical":"","entity":null,"packageId":null,"messageKey":"http.status.400",… |
