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Hi OneSpan Team - I have gone through the below article and it mentions that the Session Expiry Redirect URL can be configured at Account Level , I have gone through my account and not found any configuration as such. 1)Do we nee to do…
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Hi, I am trying to find out how to set the package expiration date through REST API. I could only find how to do it through SDK, but not through REST API.
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Hi, I have a requirement to have an expiry date to be set during package creation or package update. I have read through the request and response related to packages and configuration and still could not figure out the procedure or field…
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Hi, I have a requirement to set the package expiry date during creation of the package itself. The problem is I cannot identify the suitable Json field where the expiry date can be set so that Onespan can automatically take the necessary…
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I am creating a transaction with REST API . and i offer the ability to the user to use the designer in order to add signors and signatures. However, when the user tries to add recipient, the signing order attribute is set to ON…
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I need to set the package expiration date when I submit a package via the REST API with status=SENT. I have found the documentation on how to do this with the SDK but not with REST.
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Guys, I am having a hard time finding information about setting the timezone for a date field that is captured when the signer is signing the document. Can anyone provide a link where I can find more information or possible provide a…
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I read the following blog post: https://www.esignlive.com/blog/esignlive-setting-reminders And tried setting up reminders in my initial POST request that creates a signing package. It's not working. ESL creates the package with no error…
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Hey team, In our workflow, we use Designer to design and create package and save documents as layouts. My question is, can you explain more about what "share layout" button does and do you have a separate page to show all layouts I…
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Hello, Is it possible to sign a document without having the signer to go through the process and click on a signature box? For instance, we have a website, a user fills the forms, we display a preview to the user and ask for confirmation…
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Hello,

We are trying to have documents signed via the api in order to do some automated testing. 

For signing documents we are using the following curl command. It returns 200, but they don't appear signed…

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I have the following Approval being set for a 3 page document and the alignment is considerably off. What is the unit of measurement for the top/left/width/height values? I am receiving these values from a vendor so it may be something…
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Hi Haris, Signature blocks are not shown for the payload shown below against attached document. Attached is the Sample.pdf and request payload as below. kindly look into this and let me know any changes needed in JSON payload { â…
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Hello there, I just have a quick question regarding the signing ceremony that one of the QAs is experiencing. Occasionally, the signature box breaks way off the page and ends up showing up in the corner. I've attached a screen shot that…
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So I am trying to upload an image to the signature capture section, handdrawn value, and I am having an issue with one file. When I upload the file and view it in the Admin section, it shows just a solid black line and not the full image…
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Hi Can the eSignLive REST service consume an image as part of their call and they can place the image onto the assigned signature area. We need to capture a signature from a pinpad and put it on a pdf file. Please post a link to this…
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Hi

I want to add click to initial signature feature on every page of the document, except on one page where the signature type will be capture type.

This page(where signature type will be capture type) is not…

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Hello,

 

In the attached image, a signature properties interface we can see the Location: Client IP 172.16.4.81

 

My question is how can I edit this IP. Have been trying to…

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Hello! I have a questions about your eSignLive product. Can be integrated externally using REST API? (for example we will have a section in our app where the customer can sign, after this step is completed if we press "Generate document",…
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Hi Q1: Regarding The feature where the DateTimestamp appear as a background image, is this configured per APIKEY at account set up? Q2: Is it possible to have some of the signature fields in the PDF with the background and some without -…
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Our signatures are shrinking significantly when signed on a mobile our touch device. Attached is a PDF example of one of our contracts.
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Hey all - 

I'm having trouble finding some examples for validating signers using the Q&A features. I recall seeing some examples in the docs or forums in the past but can't find them now. Any help is appreciated.&nbsp…

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Hi,

can you please help with Signer Authentication REST API code

Thanks

Naresh

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Guys, Lets say that we have 3 signers. Is there a workflow for when we have to change signers for a document that has already been signed by one of the other signers involved?
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I've noticed that the e-sign live SDK supports the ability to delegate access form one signer to another. (As documented at the bottom of this page…