| Topic | Replies | Freshness | Views | Users |
|---|---|---|---|---|
Normal topic
Hi,
Please help me with the following:
I am using REST API, .NET and a sandbox account.
I want to download a document in PDF format. For this I can use the call:
GET /packages/{packageId}/documents/{documentId}/pdf
But this call… |
||||
Normal topic
I'm receiving a 500 error when I upload a document to /packages with the following roles and approvals. Any idea where the error could be coming from? Here's the request detail:
POST https://sandbox.esignlive.com/api/packages ----… |
||||
Normal topic
Our signatures are shrinking significantly when signed on a mobile our touch device. Attached is a PDF example of one of our contracts. |
||||
Normal topic
When I delete a package with:
DELETE /packages/{packageId}
It returns status code 200, with no response payload.
I can call this repeatedly, and it always gives the same response, even when it is already deleted.
If DELETE… |
||||
Normal topic
Is there a way to add custom meta data like an external transaction Id from a different system at the document level? I see where we can add Fields but I don't want this to be populated on the document.
Thank you |
||||
Normal topic
Hi,
I don't understand the difference between roles and approvals? I want to create a package with multiple documents where
some of them require only receiver's signature and some of them require both sender's and receiver's signature… |
||||
Normal topic
If I update an existing package to SENT am I able to add any new documents to the package? Can I can update the package status to ACTIVE or some other status, add the document and then update status again to SENT? |
||||
Normal topic
I am needing to add a new document to an existing package (http://docs.esignlive.com/content/c_integrator_s_guide/rest_api/documents.htm#Add) but I am not finding any JSON Request samples. I will be in my integration adding documents to… |
||||
Normal topic
Hi,
I integrated the esignlive with the REST API. The only concern is there are too many clicks for the 2nd time signer(user). Is there a way to avoid the consent before signing the doc for the 2nd time user.
My jsonPayLoad = {
"roles… |
||||
Normal topic
Hi Team,
Can you please share the JSON payload for defining Signing Order for signature blocks.
Also if have multiple signers , for example I have 5 signature blocks and two signers( SIGNER1, SIGER2)
"sign1," "sign3" supposed to be… |
||||
Normal topic
Is it possible to have signing ceremony without any logo image and json that provides it looks like? |
||||
Normal topic
Hi -
We're developing a new feature where our auto dealers can issue new versions of a priorly issues document. We were wondering if there was a good way to void the old one, but not delete it? I am aware of the remove endpoint in the API… |
||||
Normal topic
I've tried to do a status change on OPTED_OUT package to DRAFT (edit data, then set it to SENT).
Request
PUT /api/packages/PACKAGE_ID HTTP/1.1 Accept: application/json,application/zip,application/pdf,text/html; esl… |
||||
Hot topic
Hi,
I am trying to add signature and signature date in a PDF, using "extractAnchor" to find the white text inside the PDF. It is working for most of the PDF. But I am getting error for some specific PDF. I can see enough space is… |
||||
Normal topic
I've noticed that it is not possible to update emailMessage for chosen role.
TC
1. User submits content and package is being created from the template using:
{
"roles": [
{
"emailMessage": {
… |
||||
Normal topic
We would like to modify the content of some of the emails that are sent to the signers. As an example based on data in our application we would like to modify the content of the invitation based upon the signer being the primary person on… |
||||
Normal topic
We have an application that opens an overlay that contains the iframe for esigning (this is all happens in React SPA app). From what I can tell the handOver url will only redirect within the iframe containing esign. Is there… |
||||
Normal topic
Hi,
I'm integrating with the e-sign live api and have had some trouble with certain pdfs causing the signing ceremony to give me a blank page. After the package is created and a url is created the window appears blank. (Even the default… |
||||
Normal topic
Hi There,
In the integration that I'm doing, I will collect user's data on the Portal that I'm building and by using that data, I will generate a PDF and on that PDF I want to get the user's signature and the signature part has to be… |
||||
Normal topic
If the signature ceremony is NOT "inperson", is there a way to specify the order in which the signers receives the doc? For example, if there are Signer A and Signer B, is there a switch to specify that Signer B should receive the package… |
||||
Normal topic
We are reviewing documents we have received back from E-Sign. We have a situation where customers enter an actual written signature, and then the final document has the E-Signed By NAME HERE watermark over the actual… |
||||
Normal topic
Here's the scenario. I have 2 Approvers (For example, Bob and Mary). Bob has just 1 signature field. Mary has a signature field and a Label. Bob signs first. Before Mary signs I programmatically update her Label field so when she goes… |
||||
Normal topic
I was wondering if it is possible to change the signing ceremony in the REST API after a package has been created.
Example:
I create a package that is set with "inPerson:false", meaning that we will not be doing the inPerson signing… |
||||
Normal topic
Hello,
Our company operates in two separate states and will need to switch out our disclosure agreement depending on which state the application is in. What is the best way to go about this? We played around with Templates, but the number… |
||||
Normal topic
HI,
I have created a package with some document and set its status to "SENT". Now before sending signing url to user, I want to fill some fields through code, so user don't need to fill those fields.
is it possible through this route?
PUT… |
