| Topic | Replies | Freshness | Views | Users |
|---|---|---|---|---|
Normal topic
Guys,
I am trying to update a field and I am using this as a guide.
https://developer.esignlive.com/guides/feature-guides/fields/
I am doing a PUT to the api call below and when it runs, it deletes the field all together.
https:/… |
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Normal topic
Hi Team,
Is there an API that we can use to retrieve the list of roleIds already on the package?
thanks,
Sara |
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Normal topic
Guys,
Is it possible to attach an image, via base64 encoding, to a label field? Something similar to how we are able to attach an image to a capture signature by using the handdrawn value? |
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Normal topic
I am using "OneSpan for Salesforce" and creating package through automation(button--visualforce page--OneSpan sign)
I am having 4 Text Tags(Type- Static Position) for Signer 1:
A)Text Tag 1:
eSign field name: "Signature"
B)Text Tag2&Text… |
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Normal topic
Could you provide an example for searching packages with signer email? It seems only package name is used for searching. Thanks.
Here is the URL I used:
https://serverurl/api/[email protected]&from=1&to=10 |
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Normal topic
Is it possible to disable the " Click-to-sign" feature in designer at package level(may be)? For now, we do allow our users the ability to use designer in order to customize their package(which we do create with REST in the background) and… |
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Normal topic
Guys,
I am seeing some weird results when trying to change the notary capture signature. Can you please fill me in on each of these items and if they are working as intended.
1. Notary Capture Signature not using the most current capture… |
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Normal topic
Guys,
Is there a way to force our Notary accounts to have to accept the default consent? |
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Normal topic
Hi,
Is it necessary to start signing ceremony with Iframe only? Can we use any other way to start signing ceremony in webpage?
Thank you. |
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Normal topic
Guys,
I sent this to support yesterday but have not heard back from them as of yet. Case Number: CS0005490
I am having the same issue with two packages that are up in the sandbox right now.
I am not able to accept the Default Consent… |
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Normal topic
Is there a swagger definition file available for the REST API? |
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Normal topic
Hi,
I am trying to retrieve the packages which are in "DRAFT" status , below is API url. Below is my code that i am running, in the response it always returns only one package and that too with the status "COMPLETE" . There are packages… |
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Normal topic
Guys,
Do you guys offer any kind of javascript web hooks that can be used to capture when a signer signs a document or any other event? |
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Normal topic
Hello,
I'm currently using the REST API to upload a package. The package has 2 signers and 3 documents.
First Document (Requires only Primary Signature)
Second Document (Requires only Joint Signature)
Third Document (Requires both… |
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Normal topic
Guys,
We've noticed that when we have a notarized package, the users are not able to download the documents until after they sign and confirm the document. When there is not a notary associated to a package, the user can download the… |
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Normal topic
Hi,
Do you have a sample code on how we can convert the byte stream response returned by GET /packages/{packageId}/documents/zip API into a zip file from the returned bytes.
Thanks
Rajesh
|
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Normal topic
My Operator id configured with Production env (US2). I could not find the API key in the integration tab of the Admin Page. How to get a API key for PROD environment . Kindly let me know the End Point URL for the production env API's. |
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Normal topic
Hi,
We are getting the below error when trying to retrieve documents zip. I have copied my code below. We are using a proxy to connect to one span sandbox url. Can you please help with this issue.
Error:
"406 : {"messageKey":"http.status… |
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Normal topic
Hi ,
Please assist with "Could not download the documents to a zip file. Exception: Unexpected character encountered while parsing value: <. Path '', line 0, position 0." exception.
Here's the code piece that produces error<… |
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Normal topic
Please provide directions on how to get transaction details (specifically name and description) upon package download.
Regards,
Alexander |
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Normal topic
Get sender ids by owner’s api key
API Call : https://sandbox.e-signlive.com/api/account/senders
We are trying to retrieve the senders by owners API key. In the response it returns only one sender where we have multiple senders. Can you… |
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Normal topic
Hi, please assist with the following issue:
I was able to successfully receive a transaction callbacks and download multiple packages. However, each morning, upon initiating very first transaction I receive "eSignLive Callback failed."… |
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Normal topic
Hello there,
I just have a quick question regarding the signing ceremony that one of the QAs is experiencing.
Occasionally, the signature box breaks way off the page and ends up showing up in the corner. I've attached a screen shot that… |
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Normal topic
Hi, I'm trying to follow the example https://developer.esignlive.com/guides/quick-start/creating-and-sending-a-package-rest/ however there seems to be conflicting information between the required fields listed there and the ones listed on… |
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Normal topic
Hi,
I'm trying to implement Field Injection, but when I post to the payload to /api/packages, I get the following error. "messageKey" =… |
