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I'm trying to use the One Span API to create a package from a template. In the list of api calls 

https://community.onespan.com/products/onespan-sign/sandbox#/

I sese

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Hi there.


What I'm trying to do is specify the sender of a package to be [email protected].  Our main account owner is [email protected]. No matter how I update my JSON, the package sender is still sxxx…

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Hi is it possible using the REST API to disable the activation email at the transaction level? For certain transactions we want to send the activation email but for others we are serving the signing URL and don't want the activation…

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I've noticed in the UI I am able to add tooltips to my radio buttons. I am wondering if this is a possible in the api as well ie

{ "id":"signer1_group1_radio1", "name":"signer1_group1_radio1", "type":"INPUT", "subtype":"RADIO"…

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I'm sending transactions on behalf of other users through the API. 

I have the users set up with Role Sender. I was able to successfully send on their behalf in our testing onespan environment. 

When I…

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I'm trying to figure out how I can identify which signer has signed when I receive signer_complete event. 

It sends:

{"@class":"com.silanis.esl.packages.event.ESLProcessEvent","name":"SIGNER_COMPLETE",…

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I have placed a signing date tag the top of my document. The document essentially reads "this is effective as of {{esl:Signer1:SigningDate}}." When we open the signing ceremony this is blank and just leave a large space in between the…

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Hello,

We are creating a OneSpan signature package using REST API calls. We create the signature package with all signers created, all documents uploaded, and all signature package settings set except the placement of signer…

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I started getting 500 errors from onespan api when try to get signing url for a package role

 

http response received:

{
    messageKey: 'error.internal.default',
   …

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We’ve seen an error a few times in the past week or so (screenshot attached.)  During signing, after clicking Confirm on one doc we get a server error as below.  We have to close the modal and restart signing, which…

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Hi, 

I have a method to Retrieve the attachment:

public async Task<byte[]> GetAttachmentContentAsync(string packageId, string attachmentId)
{   

   _httpClient.DefaultRequestHeaders…

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Hi In our Web Application, we have a 2 Types of PDF: 1. Templated PDF which our App will merge Data ; The resulting PDF will have the merged data and Fields with the DocumentExtract tags [SignerId#.Capture#] 2. PDFs from 3rd party…
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Does the signing url support authentication using SAML or some other means so that if someone gets access to the URL they wouldn't be able to use it without a valid token?
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Hi What is the difference between decline and opt out.
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Hi Does eSignLive have a healthcheck endpoint Regards mario
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Hello; I am trying to set up REST API integration for one of my clients. I've gotten as far as: 1) Create The Package 2) Add a Document 3) Create a Signer (Role) 4) Add the Signer I am now trying to send the document to the Signer. …
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Hi, After signatures, my pdf size is increased a lot. For example, before taking signatures, my pdf size is 541 kb. But after signatures, the pdf file size in 1.94 Mb. What are the reasons behind this and how can we reduce the size?…
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I am making the following call
https://sandbox.esignlive.com/api/packages/uUoiB-Htq5GXIvRN9VeDcjrMXYE=/documents/default-consent/approvals/b838ff5f-d63e-4a63-af92-fb2ec7fe9b98/sign
and sending in the payload the following:
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Hi Team, While creating a package using REST API. What is the exact configuration that I have to do enable the review before completion feature on the particular package? Can anyone help me on this? Thanks in advance.
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Guys, Lets say that we have 3 signers. Is there a workflow for when we have to change signers for a document that has already been signed by one of the other signers involved?
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Hello Team, I have a problem with the order of the Consent Document and the Contract. I am using API to created the package and send the documents. In the beginning I was sending only a Contract. Last days I did some code changes to add…
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please help us to know how we can send the template which was created in sandbox through Rest api
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is there any api to delete multiple rules in single rest api call

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i have created a signature for the owner in UI and map some label which is common for all signers to the owner. i need to update the signature of the owner to zero through code so that the signature will not be visible to other signers …

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Hi ,

I know there is a api to return all the document related to a package as zip . Is there a way to download all the documents as a PDF.