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Getting really close to having all my questions answered. Thanks to Mwilliams and Harishadairy for all the help. Hopefully this is the last big issue. I will describe the situation and then you can tell me how best to proceed with the…
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Hi, I have requirement like while sending package creation request for in person now email triggering but i don't want to get any email for in person now so for this what changes are required in request json. Please share your…
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We'd like to configure an internal SMS Provider into our "on premise" eSignLive platform. The Platform Administrators guide suggests that this can be done by simply making the appropriate settings to the core.properties file. It also…
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I'm new to eSign, I think I could create e template in my dashboard, and then dynamicly create packages based on that template? This does not seem to work for me. I create a new package with signer into it but no luck.
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We've done our initial production rollout of our new feature that includes eSignLive integration - everything is working great, but one of the early feedback items that has come back our way is the desire to do a bit of custom branding…
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Do the from and to parameters i the /api/packages accept/support time (or just 'yyyy-MM-dd' date)? Are the values based on GMT time?
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Hi, Is it possible to automatically redirect to a url after signing is complete, or does it need to be carried out via the handOver link? Thanks, Marlon
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Hi, We have an application which creates SENDERS (unique email) on the fly if they have never sent any ESL package before. We are using REST API to create a "dashboard" for each of those SENDERS we created and they use their email to…
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Is it possible to consume your API directly from front-end ex. Angular ? When i tried last time , i got "No Access-Control-Allow-Origin" message. Thank's
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Guys, If we have a document with three pages and each page has the same textbox input on it, is there a way to set the value in the first one and then have it propagate down to the other 2 pages?
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Hi, We are using rest api to integrate onespan and thus creating packages using code. However, we are getting the following error response when we are sending the package for signature {"code":500,"technical":"error.eslx.inputValidation…
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Hi,

 

in our log, I found there is API call for 'verification/verificationType, what does it do? and it seems there is error(key=error.notFound.signerVerificationNotFound), what does this error…

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Guys,

I am getting this error this morning and I've never seen it before. Nothing has changed on our end and I was wondering if someone could shed some light on the subject.

 

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Hi ,

is it possible to sign the document on behalf of client when client agrees to digital consent.

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Hi,

Is there an API for re-sending the signing completion email to the signers?  The email with a link to download the completed documents.  Thanks!

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SSO PROBLEM, I explain the problem to you :

in the code, the method that causes the error is (createPackageOneStep) in line : packageId = eslClient…

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Hi Team,

I have to inject the fields in a specific location of the document.. so I have to put tags for that,

what is the tags for field injection? as I am placing tag as  

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Guys,

I am trying to configure out settings and I see that you guys have the new signing experience, which looks awesome. Is there any way to configure the new items? I was looking through the Signing Ceremony Settings for…

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We are testing the new signing experience and have noticed that we see the account owner in the list of signers when trying to switch. I am using the standard option that we use for the old signing experience but it doesn't appear to…

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We are planning to extract OneSpan data via api's to drive reporting.

A) there are some advantages (simplicity) to re-extract all data, every night

B) there are also advantages to incremental extracts, i.e. net…

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We are having issues using the API key to archive messages.  We are getting a 403 error. 

I removed the URL/and package number, but you can see the error below.

com.silanis.esl…

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Hi Team,

While calling the prod url for getting access token through Postman

https://apps.esignlive.com/apitoken/clientApp/accessToken

 

with client id, secret and type. I am getting 403…

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Hi,

 

Is it possible to configure expired date at account level? if yes, could you please let us know how to do it?

Thanks

Wendy

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Hello,

I am integrating with Pega and configured everything as per guide. But getting below error. I am passing API Key from my login as "Basic"+"XXXXXX" and using endpoint as - https://sandbox.esignlive.com/api/packages<…

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Hi,

 

when request is placed to OSS for signatory, do both sender and signer need to sign (or signing process will be completed if singer does the signature?)

Thank you!

Naresh