| Topic | Replies | Freshness | Views | Users |
|---|---|---|---|---|
Normal topic
Hello, This is a very dumb question,but based on configuration and setting screens within OneSpan Sign, it reads as though the Signer has the ability to upload documents into the bundle. I know that the sender has the ability… |
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Hi,
Is there a way to get the Completion date of a signing ceremony. I see that it is listed out in the evidence summary. Is it possible to get that using the JAVA SDK.
Thanks,
Sudhangi |
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Normal topic
One of our users wants to whitelist the top level domains used in the signing ceremony.
Is there a list available of the those top level domains?
Based on our network tracing, I've found:
https://sandbox.esignlive.com/ … |
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Normal topic
Hey! Following our recent integration we've had feedback from some of our users that the page which shows following a user signing is causing some confusion. Our first recipients on our generated documents are solely… |
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Normal topic
Hello,
Are we able to have the "signing date" display based on user time zone?
For example, if the customer is accessing eSignLive in a pacific time zone, display signing date with PDT. And a customer in mountain time zone display… |
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Normal topic
Hi, I am trying to create a transaction using a template and when I put myself as one of the signers, the tool displays a message saying that the signature settings for the signer will be removed (see the attached image)… |
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Normal topic
Hello team, I have to show the one span document in an iFrame of width 615px. But the One-span document I get has big margins around it. How can I tweak the document width as per my iframe size.? What's… |
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Is there a way to use smart cards without having to use a browser plugin? Is this a feature that was on the road map?
Thanks, Jimmy |
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Normal topic
Hi Duo, Hope you are doing well! I have a few questions about the SMS Authentication Service update that we received through the OSS Service Notification system. As a OneSpan Sign account owner/admin, below is… |
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Normal topic
I'm trying to validate user input on the front end to match the format of strings that oneSpan will accept for phone numbers. Is there any official documentation for this format? |
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Normal topic
Hi, for InPerson signing, we manually launch signing ceremony with GET https://sandbox.e-signlive.ca/access?sessionToken=token from Postman, I got the response as sessionId such as {<… |
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Normal topic
Hi, We currently already have an integration with OneSpan eSign where we have implemented the designer iframe into our website. We require a feature where we can draw lines into the document, in order to "cross out" clauses… |
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Normal topic
A success message is displayed in the iframe once the document is signed. Our client would like to either remove this or customize based on language preferences - can you please advise if this is feasible and what parameters in the rest… |
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Normal topic
Hi
I capture the traffic when switch signer in the signer dropdown list.
I found that it actually sends a request something like:
https://tst.esl.cibc.com/packages/Q85UFAY_Wf9jYW3mehuSbwFKzbs=/switch?from=joan1.river1%40email.com&to… |
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Normal topic
Hello is it possible to duplicate a template, and then make a slightly different version of it, rather than having to start from scratch to create a second form which only has very minor differences in the options for the drop-downs etc… |
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Normal topic
Hi, I have a need to copy a template from one sandbox account to another sandbox, and I'm trying to use the OSS Template & Layout Copy Tool v1.5.3. I get the initial popup UI, but the 'Get Start' button is not clickable!… |
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Normal topic
Hi, When opening a new Template in the designer view embedded in our app I've noticed some things with the Add Recipient form: 1. By default it selects Recipient when the package type is Template. It would be… |
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Normal topic
I have a document that I have applied a layout which includes a text box to enter a dollar amount. Is there a way to only allow a numeric response, no alpha characters? Or instead of saying 'Text Field' make it say 'Enter dollar amount'… |
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Normal topic
Good afternoon, I am working on a document to add text tags with radio buttons. I am using the text tag {{esl_optionG:Signer1:Radio:Group("Frequency"),Value("X"),size(15,15),offset(15,-3)}} and… |
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Hot topic
Hi, I want to customized the thank you dialog as picture (uploaded), once I applied it as body below, it doesn't show up as bold, Italic, and create new paragrah, could you please take a look what's wrong with it. how to… |
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Normal topic
We have the thank you dialog box for signing ceremony disabled for our signers, and it doesn't show up when you finish signing on a desktop. However the thank you messaging still shows when finished signing on a mobile device. Is there a… |
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Normal topic
Hi,
I found out the message showed in the mobile device is not consistent between 'decline' and 'opt out'. there is '.' in 'opt out' message. see the attachment
is it resource change or code change?
thanks,
Cindy
|
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Normal topic
Hello eSignLive Team
Has there been any recent changes to the API to support different time zones for signing date timestamp. Currently, we see GMT only.
Appreciate your help.
Thanks
|
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Normal topic
When the sandbox send the email in English to a signer, how can I customize the contents in Japanese ? |
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Normal topic
Hello, if two signers are required in a group, can it be configured? |
