131 results matched your search criteria
Signer session URL- expires after click
Forum topic
OneSpan Sign
Hi Once we click on the signing session URL , It expires. Can we configure it to not expire https://sandbox.esignlive.com/access?sessionToken=NDc5YWRmOGEtODZkNC00ZDg5LWJjNmEtOGU0YzkzYzkwMjc0 Thanks Mario
Type to sign
Forum topic
OneSpan Sign
Do you offer the ability for users to type their name and create an electronic signature? We only see Click to sign (which doesn't create a signature) and capture where the user must use the mouse. Thank you.
Notification for when the Signer clicks the email link to open the document
Forum topic
OneSpan Sign
Right now when a potential signer receives an email and clicks the link to view the document, there is no way for us to receive any notifications this has occurred.
CA sandbox 11.36: Unable to sign when transaction edited to make signer emails the same
Forum topic
OneSpan Sign
Hi, In the Canadian Sandbox, I notice an issue with the signing ceremony when a transaction is edited to have 2 signers with the same email. 1. Create transaction with 2 signers , different email through SDK
Popup after signing document
Forum topic
OneSpan Sign
When I signed the document I see 2 popups (I open document in iframe using signing url) First one for confirm "Please click OK to confirm your signatures to this document or click Cancel to review it again before submission"esinglive_1.PNG and second one for completion and redirect"esinglive_2.png"
In person signing
Forum topic
OneSpan Sign
What's the difference between click to sign or sign (in person)?  
Not apply the same signature to the next signing block
Forum topic
OneSpan Sign
Hello If a document has multiple signature blocks, on clicking the first signing block a popup appears to capture the signature and from the next signature block onwards it applies the captured signature to the signing block.
Callback - DOCUMENT_SIGNED not triggered
Forum topic
OneSpan Sign
When using the callback function to listen to DOCUMENT_SIGNED events, I do not receive the event if the user does not click the "Done" button before clicking the "Confirm" button.
Remove "Exit signing" option in in person signing
Forum topic
OneSpan Sign
Hi, We create a package from our Salesforce API and redirect the user to the signing URL in case of in-person signing. Is it possible to remove the "Exit Signing" option from the "More Actions" menu?
Batch signing of documents using personal certificate
Forum topic
OneSpan Sign
I need my users to be able to sign multiple documents with a single click.  Every month we generate hundreds or even thousands of similar documents that need to be signed by the same two people in our organization.