20 results matched your search criteria
Forum topic
OneSpan Sign
Hi Team,
Received callback event 'EMAIL_BOUNCE' for domain 'fgtb.be'. but BP is claiming that it is a valid customer email id, Are there any restrictions on some domains?
is there any way to validate the email id?
Forum topic
OneSpan Sign
Hi,
Will silanis send both email and event notification (to our API) when an email bounces from the silanis end?
Thanks,
Krishna
Forum topic
OneSpan Sign
We need a way to find out that a signer’s email is wrong (has bounced) by REST API
Forum topic
OneSpan Sign
Hi,
How to retrieve the status of the signer using REST API?
Especially for bounced email, opt-out and expired.
Thanks
Forum topic
OneSpan Sign
Hi,
How much time Silanis will take to send an email bounce event back to our API after we trigger an email to an invalid sender.
Thanks,
Krishna
Forum topic
OneSpan Sign
It seems that there is no event notification for when an email is blocked. Say an email is used multiple times for a signer and that email bounces. Eventually it gets caught by OneSpan and is now "blocked" if that email is again used for a signer.
Forum topic
OneSpan Sign
Hello,
I'm looking for information around customizing the "From" email address within our Package email templates.
Example: email.activate
"from" : {
"email" : "[email protected]",
"display_name" : "e-SignLive"
Background on our environment: We hav
Forum topic
OneSpan Sign
Hi,
email.notify.mobile
This template sends a signer an email with a link that can be used to capture their signature on a mobile device
Forum topic
OneSpan Sign
Hi,
In the email template, for example email.decline, is it possible to have more than one bcc email, if so, how to configure multiple Bcc emails with corresponding display_name? the below sample only have 1 bcc email,