20 results matched your search criteria
Forum topic
OneSpan Sign
I saw an earlier post indicating that Bounce events are not accessible through the API. Can this be confirmed? If so, is there a suggested way to deal with this through code in the scenario that the listening service is offline at the time of the event? Thanks in advance.
-Keith
Forum topic
OneSpan Sign
Hi Team,
Received callback event 'EMAIL_BOUNCE' for domain 'fgtb.be'. but BP is claiming that it is a valid customer email id, Are there any restrictions on some domains?
is there any way to validate the email id?
Forum topic
OneSpan Sign
Hi,
I am not getting email bounce notification for wrong email signer in request. This is my post to silanis, please let me know is there anything missing in request. I have checked the email bounce check box in call back events.
Forum topic
OneSpan Sign
Hi,
email.notify.mobile
This template sends a signer an email with a link that can be used to capture their signature on a mobile device
Forum topic
OneSpan Sign
Hi,
In the email JSON, I saw there is something as below, does it mean when recipient mail got reject, it will let the package owner know?
"bounce-to" : "$PACKAGE_OWNER_EMAIL;"
Forum topic
OneSpan Sign
Based on past investigation and a recent onespan posting it appears callbacks remain the only way to get email bounce back, and pin lockout notification. This information would be beneficial via the APIs. If reluctant to have it be in the signer status... as signature pending is considered valid...
Forum topic
OneSpan Sign
Hi, we are testing the email bounced function and found that sometimes OneSpan does not send a callback for the "fake" email we use.
For example,
[email protected] - Callback Worked on this email
Forum topic
OneSpan Sign
Hi,
In the email template, for example email.decline, is it possible to have more than one bcc email, if so, how to configure multiple Bcc emails with corresponding display_name? the below sample only have 1 bcc email,