612 results matched your search criteria
Forum topic
OneSpan Sign
Hi,
I'm getting a noRolesOnApproval error when trying to create a template that uses the document visibility feature. My code is attached. Any idea how I can fix this?
Thanks.
Forum topic
OneSpan Sign
Guys,
Is there something going on with the API servers? I'm getting this weird error when trying to upload documents that I know worked.
-------------------------------
MessageKey: error.internal.default
Error Message: Unexpected error.
Forum topic
OneSpan Sign
Hi,
I received the following message during the eSign. Could I know in what situation I'm receiving the message below?
Forum topic
OneSpan Cloud Authentication
Hi,
When activating the authenticator using the Orchestrator SDK, we keep getting the error -8002. This happens to some users, and when they try to retry the activation, the problem persists.
In order to minimize the occurrence of this issue, we have some questions:
Forum topic
OneSpan Sign
When using attached javascript code to create and upload document 1 step below error is thrown:
Forum topic
OneSpan Sign
Hi, I am unable to create a package with the JAVA sdk for the attached document. I am getting an eslServerException with a technical message
Forum topic
OneSpan Sign
Hi,
We are facing continuous issues while doing the bulk sign process, below are the error messages it is throwing to us
Error 1 :
Silanis.ESL.SDK.EslServerException: Could not create a signer authentication token.
Forum topic
OneSpan Sign
Hi,
We are using rest api to integrate onespan and thus creating packages using code.
However, we are getting the following error response when we are sending the package for signature
{"code":500,"technical":"error.eslx.inputValidation.documentPreVerifyInvalidResponseNumberError [#12b6f7ee-9e16-
Forum topic
OneSpan Sign
We’ve seen an error a few times in the past week or so (screenshot attached.) During signing, after clicking Confirm on one doc we get a server error as below. We have to close the modal and restart signing, which picks us up at the document we were meant to go to next but I’m u
Forum topic
OneSpan Sign
Does anyone know why the user would receive this error when they confirm?