609 results matched your search criteria
Forum topic
OneSpan Sign
Does anyone know why the user would receive this error when they confirm?
Forum topic
OneSpan Sign
Hi,
I received the following message during the eSign. Could I know in what situation I'm receiving the message below?
Forum topic
OneSpan Sign
Guys,
Is there something going on with the API servers? I'm getting this weird error when trying to upload documents that I know worked.
-------------------------------
MessageKey: error.internal.default
Error Message: Unexpected error.
Forum topic
OneSpan Sign
When using attached javascript code to create and upload document 1 step below error is thrown:
Forum topic
OneSpan Sign
Hi, I am unable to create a package with the JAVA sdk for the attached document. I am getting an eslServerException with a technical message
Forum topic
OneSpan Sign
when does error message "error.eslx.forbidden.userNotAuthorizedToAcceptDocument" show up during signing ceremony?
Forum topic
OneSpan Sign
Hi there, I am hitting this endpoint: "/packages/:packageId/documents" in an attempt to add a PDF document for esigning. The PDF was converted from HTML by Puppeteer (a node dependency).
Forum topic
OneSpan Sign
Hi,
when we use SDK to create a package, and got error message "error.eslx.inputValidation.documentExtractFieldType",
please be advised what it's for and what's the root cause for this error message.
thanks,
Cindy
Forum topic
OneSpan Sign
I am trying to submit a merged document and consistently getting this error. The document is passing Adobe Acrobat Preflight. Is there any additional insight into probable causes of this: error.validation.createProcess.missingData?
Forum topic
OneSpan Sign
We’ve seen an error a few times in the past week or so (screenshot attached.) During signing, after clicking Confirm on one doc we get a server error as below. We have to close the modal and restart signing, which picks us up at the document we were meant to go to next but I’m u