612 results matched your search criteria
Forum topic
OneSpan Sign
I am working with authenticating Signers in the ceremony and when we try to set the signers to the default option (email) -- the package creation returns with a 400 error.
This is the return error
Could not send the package. Exception: The remote server returned an error: (400) Bad Request.
Forum topic
OneSpan Sign
The .Net SDK throws exception “Object reference not set to an instance of an object.†When we try to retrieve some data like (Layouts, Sender info, Auditlog) and there is no data.
It would be better if it just return null, instead of going to the exception path.
Thanks,
Forum topic
OneSpan Sign
You guys have been incredibly helpful, and I know you're bogged down. But I figured I would throw this up here and see what information you can provide. I am getting an Unexpected Error. Our technical staff have been notified and will look into the problem.
Forum topic
OneSpan Sign
When using attached javascript code to create and upload document 1 step below error is thrown:
Forum topic
OneSpan Sign
when does error message "error.eslx.forbidden.userNotAuthorizedToAcceptDocument" show up during signing ceremony?
Forum topic
OneSpan Sign
Hi, I am unable to create a package with the JAVA sdk for the attached document. I am getting an eslServerException with a technical message
Forum topic
OneSpan Sign
Hi there, I am hitting this endpoint: "/packages/:packageId/documents" in an attempt to add a PDF document for esigning. The PDF was converted from HTML by Puppeteer (a node dependency).
Forum topic
OneSpan Sign
Hi,
when we use SDK to create a package, and got error message "error.eslx.inputValidation.documentExtractFieldType",
please be advised what it's for and what's the root cause for this error message.
thanks,
Cindy
Forum topic
OneSpan Sign
I am trying to submit a merged document and consistently getting this error. The document is passing Adobe Acrobat Preflight. Is there any additional insight into probable causes of this: error.validation.createProcess.missingData?
Forum topic
OneSpan Sign
We’ve seen an error a few times in the past week or so (screenshot attached.) During signing, after clicking Confirm on one doc we get a server error as below. We have to close the modal and restart signing, which picks us up at the document we were meant to go to next but I’m u