2888 results matched your search criteria
Choose to Decline to Sign
Forum topic
OneSpan Sign
I have set up the option for signers to have the option to decline, but I do not see this when we test it. Occasionally, a document is forwarded for signature, but the final approver does not want it signed for various reasons.
Silanis is not sending email bounce notification
Forum topic
OneSpan Sign
Hi, I am not getting email bounce notification for wrong email signer in request. This is my post to silanis, please let me know is there anything missing in request. I have checked the email bounce check box in call back events.
Application Authentication with callback url
Forum topic
OneSpan Sign
Hi There , I want to know about any provision of sending the authentication token to the callback generation rest api call so that once the callback happens , we may get that token back with the request.
Updating textField value when last signer signs the document.
Forum topic
OneSpan Sign
Hi, We need to send a document to one or more signers and then sign as a company (we are the last signer). Also, we need to write some info in the document at that moment.
What is the difference between email.notify.mobile and email.notify
Forum topic
OneSpan Sign
Hi, email.notify.mobile This template sends a signer an email with a link that can be used to capture their signature on a mobile device
Email Delivery of the Signing URL
Forum topic
OneSpan Sign
Hi,Good day!   Requirement-While sending a transaction, we don't want the recipient to receive the mail with the url to sign. Steps taken-We tried disabling the emailDelivery field, but still the recipient is able to receive the mail.
getSignerURL - Unauthorized Access
Forum topic
OneSpan Sign
I am using the APEX SDK to create a package, add a document and signers and then send. I receive an email to sign the document and it works great. 
Add Sender to the package
Forum topic
OneSpan Sign
Hi, We are integrating esign with Salesforce. When we create a package, the owner of the eSign Live becomes the sender of the package. Is there a way to send the package as another user in esign account? Regards Ranjan
Account setting questions
Forum topic
OneSpan Sign
Hi, 1) in our on-prem version, I don't see the authentication for recipient can use KBA, and also I tried in the sandbox, doesn't see it either. Would you please let me know in which version KBA is available and how to use it?
send Personal Message to signer using apex sdk
Forum topic
OneSpan Sign
Hello, We have integrated our salesforce application with onespan using APEX SDK for our e-signature use cases.  We want to add personal message to individual signers of the package. Could you please let me know which APEX SDK method we should use to do the same?