340 results matched your search criteria
Adding documents when using a template
Forum topic
OneSpan Sign
I have created a template in my eSignLive account.
400 error validation error "error.validation.signerAuthentication.qaAnswerEmpty"
Forum topic
OneSpan Sign
Getting the following error when I try and create packages in my sandbox:
package attributes in email
Forum topic
OneSpan Sign
Hi Is there a way that custom package attributes can be shown in the email sent to the signers. https://developer.esignlive.com/guides/feature-guides/package-attributes/ For example I might need some additional text in the email for only some of the signers.
Error message on viewing document
Forum topic
OneSpan Sign
Hello, When we are trying to access the document added to the package seeing 'An error occurred' message.
403 forbidden http status , while calling api access token
Forum topic
OneSpan Sign
Hi Team, While calling the prod url for getting access token through Postman https://apps.esignlive.com/apitoken/clientApp/accessToken   with client id, secret and type. I am getting 403 forbidden.  
Safari iFrame display differently between mobile and desktop.
Forum topic
OneSpan Sign
Hi We are displaying e-document in iFrame. On Safari, there was a known cookie issue described in https://developer.esignlive.com/forums/topic/cookie-issues-on-safari/ . We are ok with it as long as it shows description and guideline to the client.
Can't get all the package IDs
Forum topic
OneSpan Sign
Hi, I am trying to get all the package IDs from one account. For some reason, I only get one package ID comes back, even the count shows me as 3. The is the url i have tried 'https://sandbox.esignlive.com/api/packages'.
Unable to retrieve evidence summary
Forum topic
OneSpan Sign
Hi, I am trying to get evidence summary for a package . But it is returning a response with "Not Acceptable" and code 406. Below is the api url and response.
E-Sign post authentication error: 401 Mixed case email
Forum topic
OneSpan Sign
I am getting a 401 error when requesting an authentication token for a "SENDER" with a mixed-case email. Other places in the REST API do not require a lowercase value for email in the json. The request I made was:
Unauthorized Access, Your authentication token has expired. Tue Oct 09 15:54 UTC
Forum topic
OneSpan Sign
Hello, I have generated the below esignlive token, but when trying to access it, getting this message "Your authentication token has expired. Tue Oct 09 15:54 UTC". I can access the package from esignlive portal but not from the generated URL.