270 results matched your search criteria
Evidence Summary not being received due to 10MB size limit
Forum topic
OneSpan Sign
You do have a 2021 enhancement request that is on your priority list to increase the MB size.  however in the meantime we are having issues with the ES not being emailed.  We've sent out numerous communications to tell our users to always use their Dashboard. 
Sharing templates with certain users
Forum topic
OneSpan Sign
Is it possible to create a template and only share it with certain senders?
Bulk Add won't work
Forum topic
OneSpan Sign
Trying to upload 13 senders but get the attached error, why?  
Prefill Inputs Immutable and Start/Continue from next approval
Forum topic
OneSpan Sign
I need a way to prefill some input values. This is something that we can done with onespan sign api today, but prefill input are mutable (once approval access to signing url, he can change their values) 
Listener Not Pulling All Completed Docs
Forum topic
OneSpan Sign
We recently put in place a listener that is supposed to pull all completed documents as you would expect. The customer is reporting that there are a large number of documents that didn't get pulled from the OSS cloud. They all were created by the same sender using bulk send.
Keeping a 3rd party updated on signing status?
Forum topic
OneSpan Sign
I'm wondering what kind of "out of the box" options eSignLive may have to facilitate a requirement of ours. We are fulfilling the role of sender and the signers are (obviously) filling the role of signer, but what if we had a 3rd party who was not either a sender or a signer but is interested in kn
User language
Forum topic
OneSpan Sign
Hello, is there a way to add a user to the platform by specifying the language? Is it through the "Bulk Invite Sender Tool" or through the front?thanks
SAML-based Auth
Forum topic
OneSpan Sign
Does OneSpan eSign support SAML-based authentication for Senders through 3rd party providers 
Creating an API call in Postman
Forum topic
OneSpan Sign
I'm trying to get a senders API Key for CA production do I have postman created correctly?    
iFrame in C# forms application
Forum topic
OneSpan Sign
Is there an example of how to have an iframe appear in the C# application?  I want to create a transaction and then display it for the sender in an iframe to finish the process